Hotel Dekat Queensgate Shopping Centre

"Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival "

"The room was really clean, the staff were really nice and helpful, while I didn’t eat here the bar and dining area were super clean and looked beautiful. The whole place was decorated really nicely. In my room they even had a chair that was big enough for me to comfortably sit in which is rare given that I’m morbidly obese so it was a very pleasant surprise. Finally to say that I got the BEST night sleep of my life here is an understatement, when they say they have blackout curtains they mean it...

"Cavin has been a wonderful host. I 'll fully recommend this property for comfortable stay . "

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"The staff were extremely helpful and pleasant The decor etc is looking a bit tired The food was only average despite the efforts of the staff"

"Non fanno la stanza al mattino, siamo stati in 3 e asciugamano viso sempre stato 1. Da migliorare .. colazione abbondante, personale gentile e sorridente soprattutto in sala. Camera spaziosa."

"Great night, excellent staff"

"Staff were pleasant, good location."

"Clean, had everything we needed and more. Beds are a little on the small side (in length as well) and rock solid."

"Good hotel"

"Accessible room was perfect. I chose not to have breakfast so not able to comment on breakfast or bar area, because fir my visit I was visiting family and had lots of activities planned with them. Room was clean and the walk in shower in the accessible room so much better than trying to climb into lowered bath to have a shower. "

"Lovely old historic Inn. Rooms traditionally furnished and had some nice welcoming touches. Bar was very cozy. Staff very welcoming. Breakfast freshly cooked. No lift but staff kindly helped us to the top floor with our bags. Our daughter stayed in a ground floor garden room overlooking the beer garden which was also very nicely furnished. Menu looked great but we ate in the Indian restaurant directly opposite which was also excellent. Will stay here again when passing through."