6/10
Stayed the last night of our week vacation in Puerto Rico, this was our 1 year anniversary and was looking forward to this hotel. Arrived late in the evening and there was a wedding reception wrapping up in, what Im guessing was some kind of hall near the office. Walls were very thin, the wedding party or guests (not sure) partied till late in the pool and were very late. Our room faced the pool. We complained several times and although the staff asked them to quiet down it didn't last long. Then later once that ended the remaining of our night there was loud music playing till probably 2 or 3 in the morning. Very disrespectful to the rest of the guests. The hotel has beautiful landscape and view, staff were nice but not helpful. Bed was very uncomfortable, room very basic. We stayed in 3 other hotels in other areas of San Juan that were amazing but this was not a huge flop.
Sharon
Menginap 1 malam pada Jun 2025
