Hotels near Alabama-Coushatta Tribe Cultural Center

"I did not like this property at all first when I got there the system was down so the agent was not able to really identify my registration however she didn't take it a step above and find me a room downstairs because I'm a disabled veteran and can't walk upstairs that part was good. The front lobby where I was checking in had a person sitting in the chair with no shirt on and was obese with tattoos everywhere could have been the agent's boyfriend but I felt a little bit uneasy checking in. Felt like I was in a bad neighborhood"

"Breakfast was great and the lady making the food was very friendly. The hotel staff was very nice. The room itself was clean but had rust in several places in the bathroom, there were only 2 towels for 4 people, the tv remote batteries were low so it wasn't working very well. We asked for more towels and the ones we got had holes in them. The bodywash pump was broken. "

"The only complaint I had was that the water was not hot to take a shower"

"The staff was nice.beds were very comfortable.great stay."

"Room felt neglected, as soon as we arrived we went to turn the AC on and when we did the whole front of the AC and control panel fell to the ground. There was rust all in out tub/shower, no one bathed :-(. Only one lamp had a light fixture in it, there were no batteries in room remote, We went to ask for more, when we put them in those did not work, we went BACK down the stairs (elevator was broken, we were on 2nd floor) she handed us a handful of used batteries and said see what works, she had no new ones. There was a futon in the room as a couch (very diff than what pictures show) Stairway had a very musty odor, carpet in there was extremely dirty. That was our first sign it was not going to be a good stay, but my mother in law was in the hospital and we were visiting from South Texas. For breakfast, eggs and sausage were cold, thank goodness for the microwave! "

"Yes"

"Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply your own toilet paper. Checking out we reached out through the text messages listed in the window because no one is ever at the front. I get a message over an hour later saying to never text this number again. When all my husband and I were doing was trying to check out. As I tell them have a blessed day they repeatedly again to text my personal number to engage in some kind of argument. When all we needed was help turning in the keys. The door was so beaten down you can see people walking by through the door. The floors were sticky. It was an uncomfortable stay. Checking in they didn’t even verify my id or card for purchase just took a picture of my reservation in the app and that was it."