Hotel berdekatan Pusat Bandar St. Charles

"No knives, breakfast was terrible, toaster broken. Treadmill broke and ice machine broke. No communication about room service, had to ask for towels and room cleaning Breakfast server spoke Spanish to her headset the entire time with no consideration for patrons. Lastly I found 3 small black bugs on the “clean” bed. Front desk apologized but no mention to compensate. "

"I mean they make you pay for parking and breakfast. So there’s not much to complain about really"

"Everything was gr8"

"Clean room- OK, Staff-needs to be better, parking- no problem, What bar?"

"Yes breakfast was great "

"Breakfast was good and fresh. Big mall nearby."

"It was renovated and looked good design wise. But the place was very dirty. There were stains all over the carpet. The beddings were all ripped up and stained. And it has a distinct smell that is not pleasant. Hotel has bad reservation system as it was overbooked."

"The room was clean but maintenance needed to be attended to, one side of the drape rod was broken so it hung down and lot of drape and sheer curtains needed hooks to hold in place, big hole in screen, and broken lamp. The biggest disappointment was when we entered building to check in and highly smelled of pot and this a non smoking property. The staff was friendly and room attendant was extremely helpful. Everything that you would need is all around this property. They just need more attention...

"La habitación es buena, pero alingresar la hotel el olor no fue muy agradable, parece que fuman y queda el hotel impregnado de olor "

"Breakfast was great, rooms were very clean and nice, staff was friendly."

"Clean"

"Parking was great no problems "

"The room was clean, however the mirrors need to be changed, the balcony paint is wearing off. The pool and hot tub need major painting "

"Nice room, great staff, nice spacious pool."