Hotels in Fort William City Centre, Fort William

"Front desk staff is rude and you do their entire job on an iPad. Construction is extremely intrusive. "

"Pillows are really bad, one bed light was broken and just hanging, bathroom mirror was aimed at the floor and wouldn’t stay up, towel heater barely warm in parts. Hallway had a musty smell, not as strong in the room. "

"Aunque las instalaciones no son recientes, el servicio fue excelente, el desayuno completo y variado, además la vista desde el restaurante es espectacular. "

"The cleanliness of the shower was questionable- it may just have been old. Staff were friendly and our dinner was adequate."

"Trouble with the door lock box requiring assistance several times leading to placement of new lock box. Difficulty with door lock. Gentleman on site was very helpful. Bathroom needs upgrading. Water mixer didn't seem to work well. Heater was unique to us. A whiteboard on the wall, worked well. Liked the pine wallboards. Location was a bit difficult to find. Enjoyed out one night stay!"

"Lovely, well maintained property and room. Views of the river. Accommodated our late arrival. Breakfast available, but we did not eat there. Peaceful."

"Parking was an issue. Room was clean Wifi was sporadic. Overall the place was ok."

"Great location and a cute building. However, basic upgrades and attention to details are needed considering how expensive the place is. The tea kettle in the room was old and gross-needed to be deep cleaned (preferably replaced, the bottom had a gross slime on it). Only thing provided in the bathroom was soap, not even shampoo. No fresh coffee was available for breakfast even though I showed up during the scheduled breakfast time (8:30, a full hour before breakfast was over). They never made more coffee just provided instant which is obviously not as good. If there are guests that want fresh coffee there should be fresh coffee provided. The solution provided was to charge me for coffee from the machine which was ridiculous. Why not just make more fresh coffee or at least make some from the machine without asking the guest to pay? The cost for the stay was over £250 so the fact they are trying to charge for coffee when they refuse to make more is just ridiculous and for lack of a better description, lazy. Plus they didn’t even have hot water available (it was empty) if I had of wanted tea instead."

"we enjoyed our stay in fort William and the Hotel was great. I know housekeeping is working overtime and we did our best to minimize our needs. for the most part I felt everything was clean and in good working order but if I could make a suggestion, it would be to clean the carpet next to the baseboards - I know it's a nitpicky thing, but it could make the difference whether someone sees the room as clean or just average."