Hotel Shangri-La Hotels and Resorts di Pusat Bandar

"Good service, strategic location, highly recommended for Gaya night market and morning market. Shuttle to airport provided too!"

"My stay here is for meetings with customers. It is a good hotel to put up as it is convenient for customers to park right in front of the hotel. I am a World of Hyatt member, and it gives me a discount of 50% on meals when I am staying there. So, this is also cost saving for my company and the convenience."

"Tandas lantai sentiasa basah berair lambat masuk lubang. Servis bilik tuala lembab x ganti baru dan cadar x tukar. layanan pelanggan sederhana. Namun ekses untuk area bandar mudah dan kemudahan fasility berdekatan dgn sebarang urusan."

"Room was good. Clean. The only downside of it was the extremely expensive parking charges. Normally any hotel we stayed in Peninsular the parking is under the hotel. We only need to bring the parking ticket to the Reception counter for validation upon check out, 0 charges. For the price of RM300 Plus a nite without breakfast is ok but at least don't make the customer pay for the parking. We rent Axia for our 9 days trip in Sabah with minimal petrol consumption of around RM57 only. But stayed 2 nites in your hotel we had to pay RM47 for parking only. It's crazy to be frank. "

"Clean"

"Aircond temp was out of ctrl. Once in on, unable to regulate the temp but kept blowing"

"1. Door safety lock (dari dalam) rosak. Unable to safely latch the main door. 2. No door in shower room - causing floor wet and slippery (I slipped & almost fall down - dangerous for warga emas) 3. No coffee or tea courtesy service (Small point but means a lot) NOTE: I did not find any of the above when I stayed there before (previously)."

"In the city and approx 20 minute from Airport"

"Marvelous "