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Mercure Kota Kinabalu City Centre

4.0 star property
Travelers can enjoy stylish drinks and delicious meals at this downtown retreat, perfect for recharging before another day of city exploration

Choose dates to view prices

Located in the heart of Downtown Kota Kinabalu, the Mercure Kota Kinabalu City Centre provides a vibrant urban retreat. Visitors can unwind at either of two bars or enjoy Italian cuisine at one of the two on-site restaurants after a day of sightseeing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM213
RM240 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
  • Sea view
  • 112 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
Bidet
Hairdryer
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, Mercure Kota Kinabalu City Centre is in a shopping district and by the sea. Atkinson Clock Tower and Petagas War Memorial are local landmarks, and some of the area's activities can be experienced at International Cruise Terminal Kota Kinabalu and Jesselton Point Ferry Terminal. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Enjoy hi-tea with a spectacular sunset view. This place is usually crowded on weekends and it’s first come first serve especially for the outer deck seats overlooking the sea.
    Suria Sabah Shopping Mall
    3 min walk - 0.3 km
  • Jesselton Point Ferry Terminal
    2 min walk - 0.2 km
  • Gaya Street Sunday Market
    8 min walk - 0.7 km
  • KK Plaza
    11 min walk - 1.0 km
  • Kota Kinabalu Central Market
    13 min walk - 1.1 km

Getting around

  • Tanjung Aru Station
    10 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    19 min drive

Restaurants

  • Starbucks
    8 min walk
  • Sushi Zanmai
    8 min walk
  • ON 22 Hyatt Centric Restaurant
    4 min walk
  • Maupassant Restaurant
    1 min walk
  • Shoney's Dining & Bar
    2 min walk

About this property

Mercure Kota Kinabalu City Centre

Upscale hotel near Imago Shopping Mall
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and 2 bars at Mercure Kota Kinabalu City Centre. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), a banquet hall and a 24-hour front desk
  • Luggage storage, wedding services and 1 meeting room
  • A porter/bellboy and smoke-free property
Room features
All 226 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Compass
  • Fratini's
  • Mou Passant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Does Mercure Kota Kinabalu City Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Mercure Kota Kinabalu City Centre?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Kota Kinabalu City Centre on 22 Mar 2026 start from RM213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Kota Kinabalu City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kota Kinabalu City Centre?

This hotel doesn't offer parking.

What time is check-in at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Kota Kinabalu City Centre?

Checkout is at noon.

Where is Mercure Kota Kinabalu City Centre located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gaya Street Sunday Market, Wisma Merdeka Shopping Center and Jesselton Quay. Suria Sabah Shopping Mall and Api Api Night Food Market Gaya Street are also within 10 minutes.

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Reviews

Mercure Kota Kinabalu City Centre Reviews

8.0

Very good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 227 out of 710 reviews
Rating 8 - Good. 299 out of 710 reviews
Rating 6 - Okay. 103 out of 710 reviews
Rating 4 - Poor. 53 out of 710 reviews
Rating 2 - Terrible. 28 out of 710 reviews

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an interesting area of town, close to restaurants and a well stocked supermarket.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Rooms nice size, great location. Staff friendly and attentive when required.
Stayed 3 nights in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities
Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lutfi

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Spacious room/flat
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Close to shopping and dining. The room is small. No privacy in the bathroom. Pool area is nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly
Bed in standard room
Rooftop pool
Mocktail
Stayed 4 nights in Sep 2025

10/10 Excellent

Lepina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Stayed 3 nights in Sep 2025

8/10 Good

chin chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well maintained
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Need clean window.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and accommodating.
Stayed 4 nights in Jan 2024

10/10 Excellent

TINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
Stayed 1 night in Mar 2025

8/10 Good

Alex Fong

Staff are helpful and friendly.. would be good if can provide parking space.
Stayed 2 nights in Dec 2023

10/10 Excellent

Noorshafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Yog Gin

Liked: Cleanliness, room comfort

Mercury hotel Kota Kinabalu

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
Stayed 1 night in Sep 2024

10/10 Excellent

lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
Stayed 2 nights in Jan 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Stayed 2 nights in Jul 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent, near big shopping mall and lots of eateries.
Stayed 1 night in Dec 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at this charming hotel. The atmosphere was spacious and quaint, offering a peaceful retreat while still being incredibly convenient. Its location made it easy to access all parts of Kota Kinabalu, whether for sightseeing, dining, or shopping. The staff were warm and welcoming, and the overall experience was smooth and relaxing. Highly recommended for anyone looking for comfort and accessibility in one place!
Stayed 2 nights in Aug 2025

2/10 Terrible

Naiyeak

Liked: Cleanliness
Very friendly and nice views
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who are very helpful, a good location for activities and access to eateries and markets
Stayed 3 nights in Apr 2023