Hotel Pantai di Punta Hansa

"I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued...

"Excelente ubicación, comida restaurantes y desayuno 💯 solo algunos aspectos a mejorar ; el área de la piscina no lo abren si llueve , entonces no hay nada más para hacer en el hotel , el jacuzzi no lo pudimos usar por qué es solo para eventos especiales y por último me hubiera gustado desayunar al aire libre o tomarme un café , pero el lugar lo abren 9 am y yo iba al restaurante desde las 7 am , no podía esperar 2 horas . Entonces si madrugas debes desayunar en un restaurante cerrado"

"Great servive, facilities and breakfast"

"Excellent location. Nice a nd helpful staff. Clean room except occasional baby roaches in the bathroom. Good breakfast and Bar."

"Limpeza y comodidad"

"Had I known I will have a room without a window I would have never booked the stay. It’s not a hotel and definitely not 4 star as it states online. The place was sterile and clean but the sheets were half way stripped down when I got there and it is one of the most depressing places I have ever stayed. I would not stayed again for the money I paid."

"Don’t stay at this hotel. They baited and switched the hotel room to an oceanfront room, which usually should be lovely; however in this case it was horrific. Hundreds of people are outside with many boom boxes playing music loudly. The music played until 4am. The shower was broken and the air conditioning didn’t work. They told us they couldn’t move us and would not refund my money. We called around the island and there was no availability. The next day, my husband begged them to move us and...