4/10 Lemah
Carlos
Mengembara bersama keluarga
11 Ogo 2025
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan
The property entrance is shared by several other hotels, Iberostar group has like 4 different hotels in the same location. Some of the restaurants are accessible to guests from different hotels. The variety of food is great (asian, latin, french, italian, american/bar food) however; they love to nickel and dime you for things like steak and lobster (even as an all -inclusive these cost $25-$65 extra. The staff are very attentive and super friendly. One thing that I was hoping is for the waiters to come around the pool and serve us there. There is no service by the pool or by the beach, you have to walk to the nearest bar and get your drinks. They only have presidente beer as an offering in most of the bars. I called it Dictator beer. The rooms are showing their age, there is mold around the A/C vents in my room. Also the TV service is horrible at best. They offer over 100 channels of which only 30 or so are watchable. The rest are either no signal, or too pixelated. The best two restaurants La Sibila (French) and the Italian option are only with reservation, you can only do one reservation in each restaurant per each stay. Meaning you are not allowed to repeat any of the restaurants unless you are staying for more than 2 weeks. The service hours for the restaurants is also not the best. There're 30-45min gaps where there is no food around in any of the major buffets/restaurants. The food service also ends at 10:30pm on all restaurants. I wouldn't recommend this place
Carlos
Menginap 5 malam pada Ogo 2025
