Best Luxury Hotels in Mactan Island

"Must be going through remodel. Tried calling night before for early check in, employee stated that wouldn’t know until an hour prior to check in. Ended up getting there an hour after check in and still had to wait on a room, which ended up being switched to a different room located by pool where you heard everything from poolside and door didn’t close totally b it did lock. Ordered room service but had to call multiple times until they just told me what was available for order. But when I received food it was good, presentation was great. Would I stay there again, no. "

"The best breakfast and the hotel is clean and a kind of private. The hotel staff I think are intern that’s why so many mistakes with our orders."

"Just make sure you pick a room with a window. The cottages had no windows, felt claustrophobic. Everything else was fine."

"The pools were fun. It’s great."

"The place itself is nice. But the food is disappointing. Not only is it expensive, it doesn’t taste good. The pasta we ordered on the first night at Kilimanjaro cafe was not thoroughly cooked. You can taste and see the hard shell. The staff are amazing."

"Outstanding top to bottom!!"

"Friendly staff, great breakfast. AC Unit was loud made rattling noise, and cooled the room poorly. "

"Staff were very helpful and accommodating. "