Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk tanpa sentuh tersedia
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 12:00 tengah hari
Daftar keluar tanpa sentuh tersedia
Daftar keluar lewat tertakluk kepada ketersediaan
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Jenis bayaran hartanah
Maklumat penting
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk sistem keselamatan
Perkara yang kami harus menyebut
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Sekatan ketinggian parkir dikenakan
Soalan lazim
Adakah Family Luxury Suites by Velas Vallarta - All Inclusive mempunyai kolam?
Ya, hartanah ini mempunyai 2 kolam renang terbuka dan kolam kanak-kanak.
Adakah Family Luxury Suites by Velas Vallarta - All Inclusive mesra haiwan kesayangan?
Tidak, haiwan kesayangan tidak dibenarkan di hartanah.
Berapakah fi parkir di Family Luxury Suites by Velas Vallarta - All Inclusive?
Letak kenderaan sendiri adalah percuma di hartanah ini.
Apakah masa daftar masuk di Family Luxury Suites by Velas Vallarta - All Inclusive?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah malam. Daftar masuk lewat tersedia ketika masa terhad.
Apakah masa daftar keluar di Family Luxury Suites by Velas Vallarta - All Inclusive?
Daftar keluar adalah jam 12:00 tengah hari.
Adakah manfaat merangkumi semua tersedia di Family Luxury Suites by Velas Vallarta - All Inclusive?
Ya, hartanah ini merangkumi semua.
Di manakah terletaknya Family Luxury Suites by Velas Vallarta - All Inclusive?
Terletak sesuai di pantai, hartanah Marina Vallarta ini sejauh 0.6 km dari Kelab Golf Marina Vallarta dan 3.8 km dari Terminal Kapal Pesiaran. Taman Negeri Muara El Salado dan Rumah Api El Faro juga dalam jarak 1 bt (2 km).
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Ulasan
9.2
Hebat
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.2
Kebersihan
9.6
Lokasi
9.8
Kakitangan & perkhidmatan
9.0
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 28 daripada 40 ulasan
10 - Cemerlang
28
Penilaian 8 - Baik. 9 daripada 40 ulasan
8 - Baik
9
Penilaian 6 - Boleh diterima. 2 daripada 40 ulasan
6 - Boleh diterima
2
Penilaian 4 - Lemah. 0 daripada 40 ulasan
4 - Lemah
0
Penilaian 2 - Teruk. 1 daripada 40 ulasan
2 - Teruk
1
Ulasan
Disahkan
10/10 Cemerlang
Clare
8 Apr 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
top notch!
wonderful trip
staff were so friendly and kind
room was spacious and great beds
Clare
Disahkan
10/10 Cemerlang
Olga Esperanza
29 Jul 2022
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
Todo el trato
Olga Esperanza
Menginap 4 malam pada Jul 2022
Disahkan
10/10 Cemerlang
Jessica Jandric
1 Jan 2023
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan, komunikasi
We loved Velas! The property was stunning, impeccably kept up. Staff was incredibly kind and helpful and location was great. Very close to the airport was lovely on our departure day and a taxi into town was not bad. Will definitely go again.
Jessica Jandric
Disahkan
10/10 Cemerlang
Monica
25 Feb 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Some reviews said having just two restaurants was a negative for this resort, but I never found any trouble with food choices. The main restaurant has theme nights, and we could order from the menu and/or get some buffet choices at dinner time.
Lunch for us was by the pool and could order it through the waiters; it wasn’t super-fast, though. That said, there was a plentiful snack basket in the room, and you may ask for refills as often as needed…so we could bring some down to the pool, just in case.
We used the Spa once. It was a bit pricey and not as glamorous as other locations we’ve visited in Mexico, but the service itself was good.
Didn’t use the kid’s club, because a lot of what was scheduled was movies and video games, and the craft and sports activities (one of each daily) were scheduled at times that didn’t work for our family “vacation schedule”. But the facilities looked clean and kid-friendly.
The night activities were fun, a bit subdued compared to other resorts we’ve visited, but we assume it’s party because this wasn’t a very busy season. We really enjoyed the magician and the singer at the main restaurant (Andrea).
The pools were great and the beach was clean and well equipped with lounge chairs, tents and such. As with any resort, getting a prime spot with chairs, shade and a table was tricky for late risers, but the staff was really helpful about trying to accommodate everyone. Again, I don’t think they were at full capacity, so that helped.
Monica
Menginap 5 malam pada Feb 2022
Disahkan
8/10 Baik
Ritva
29 Dis 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dining choices could have been better.
Ritva
Menginap 7 malam pada Dis 2021
Disahkan
8/10 Baik
Eugene
25 Dis 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good property, however, overpriced, in my opinion
Eugene
Menginap 5 malam pada Dis 2021
Disahkan
10/10 Cemerlang
james
29 Nov 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful landscaping on the property. Directly on Pacific Ocean beach. Attentive staff. Two onsite restaurants, one more formal and the other laid back ocean side. Near the airport but most flights afternoon or early evening so noise not intrusive. Large large well maintained pool
james
Menginap 1 malam pada Nov 2021
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
25 Jul 2021
Sukakan: Kakitangan & perkhidmatan
Service was excellent from Eriberto , Alejandro, Victor, Osey and many others I can’t remember their names. We received upgrade for a small price that was worth every penny.
Pengembara yang disahkan
Menginap 5 malam pada Jul 2021
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
30 Jun 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean, good food, loved my suite! Enjoyed the daily basket of snacks and drinks.
Pengembara yang disahkan
Menginap 4 malam pada Jun 2021
Disahkan
10/10 Cemerlang
Pengembara yang disahkan
30 Dis 2019
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
En general todo y lo que no me gusto que teniamos que dejar la instalaciones para poder seguir disfrutando todo como el primer dia que llegamos GACIAS EXPEDIA .mx
Pengembara yang disahkan
Menginap 5 malam pada Dis 2019
Disahkan
10/10 Cemerlang
Perla Jazmin
31 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excelente
Perla Jazmin
Menginap 4 malam pada Jul 2019
Disahkan
8/10 Baik
SM
23 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We did like the property and facility in general pools are nice garden is awesome service is quick and unique we might go back there one day hopefully thank you.
SM
Menginap 7 malam pada Jul 2019
Disahkan
10/10 Cemerlang
Sandra
14 Jul 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Muchas plantes y atractivos naturales excelentes espacios para los niños, playa tranquila y comida muy rica
Excelente trato de todo el personal, hacen hasta lo imposible por satisfacerte y hacer de tu estancia inolvidable. Ubicación excelente, cerca de todo.
Pengembara yang disahkan
Menginap 4 malam pada Apr 2019
Disahkan
10/10 Cemerlang
Katherine
11 Apr 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good Family Spot
We loved everything about Velas. The one-bedroom suite we stayed in had enough room for our family of 4. It was nice to have a separate sleeping space for the kids (the 2 TV room couches turn into twin beds!). The facility is clean and the staff is genuinely nice and seem happy to work there. They have a few peacocks roaming the resort and koi ponds throughout the resort that you can buy inexpensive fish food from the resort to feed them. The kids loved the wildlife! The Kid's Club was a little lacking. If you're looking to drop your kids there for a whole day or two, they probably won't last as there is not a ton do do, but friendly staff there as well. My only complaint would be the lack of food options at the hotel. One restaurant had literally closed the day before we got there so we only had two to choose from for every meal for 6 days. The beachside restaurant always had okay food, but the menu varies little from morning to morning for the breakfast/brunch. Andrea restaurant was okay food and has a rotating menu each night, but also a little lacking. If you're a foodie, this may not be the resort for you. If food is low on your list, Velas is your place for a great family vaca!
Katherine
Menginap 5 malam pada Apr 2019
Disahkan
2/10 Teruk
AJ
2 Jan 2019
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
STAY AWAY FROM THIS PLACE!!!
It is Not Clean! The Rooms are outdated. They are literally falling apart. Plumbing is backing up constantly. The rooms smell like dirty Mop and Bleach. The bedding sheets smell strange as well. The food is nowhere near what would be expected of a resort of this price. Not to mention the silverware is not clean. 3 days in a row I found leftover food on my forks and spoons. Had to rewash them myself. We ordered Champagne to the room, we got dirty glasses to toast our new year... One morning I found a hear in my 3 year old's breakfast! This place is pure nasty. Even the drinks at the bar are no good. Which is hard to believe... The only thing nice about it is the grounds outside. That is IT! Everything else is like a bad motel 6. We literally did not know what to feed our children there because everything just was so dirty and felt unsanitary. I can only imagine how their kitchens look, if even the table cloths and napkins at their "finest" restaurant - "Andrea's" smell like old milk. Save your time, money, and don't spoil your vacation. This will be the saddest place you will visit. I know it was for our family. We will never forget the three miserable days we were here. We travel a lot, and we have seen many resorts. This is defiantly the first time we were ever disappointed. I'm sure it would be hard to find another place this bad in this price range. I wish I had taken more pictures to post... Its unbelievable they have so many good reviews.
AJ
Menginap 3 malam pada Dis 2018
Disahkan
6/10 Sederhana
Pengembara yang disahkan
24 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property is pretty. Too big for my liking. Stayed at los pelicanos for a few days before which was much better. Main thing that wasn’t great was the food. The dinner Buffett was lacking choices. I would recommend not going w the all inclusive as food choices are pretty limited. Breakfast is good though. Beach access awesome. Pools clean, lots of amenities . Kids club is fell of activities
Pengembara yang disahkan
Menginap 2 malam pada Dis 2018
Disahkan
10/10 Cemerlang
Rosa
31 Jul 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great family vacation, staff very nice and friendly great location.
Rosa
Menginap 4 malam pada Jul 2018
Disahkan
10/10 Cemerlang
Tina
16 Jul 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The service from the front desk to the room service to the poolside and restaurant service was impeccable. Only had two restaurants but they change menus nightly and the quality of the food is much better than any resort that has 5+ restaurants. Rooms were extremely spacious and was the most comfortable room I've stayed at in Mexico ever. Was 5 minutes from the airport which was another big plus. Will definitely be going back to this same resort in the future.
Tina
Menginap 5 malam pada Jul 2018
Disahkan
10/10 Cemerlang
LB
20 Apr 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The only concern I had is that we had a room that has access to the room next to it- theres a mattress that serves as a “wall” in between but I wish the door locks to feel safer. Everything else was great- the restaurants and the food were delicious, clean and very relaxing place.
LB
Menginap 2 malam pada Apr 2018
Disahkan
10/10 Cemerlang
Tony
21 Mac 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Families will LOVE this Hotel
Family of 4 including a 6 and 4 year old stayed 17-20 march 2018. Check in staff could have been a little friendlier. However the rest of the staff was Excellent. We were in a one bedroom suite, the room was beautiful and maid and turn down service AMAZING. Restaurants Very Good, getting reservations were not a problem A Special Thank You to Victor and his brother Leonardo waiters at ANDREA, you made our stay feel very much like home. The food at Velas, when it comes to All inclusives is top notch, having stayed at the Hilton PV 14-17 March 2018, it was easy to compare.. Velas is Very clean resort, the staff goes out of their way to keep you happy. We hated leaving and cannot wait to go back.
Tony
Menginap 3 malam pada Mac 2018
Disahkan
10/10 Cemerlang
bee
24 Feb 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Best family vacation ever
We had a wonderful time. The hotel is 5 minutes from the airport and away from tourist areas and other hotels. There is reallly no reason to leave the hotel if you are staying for a short time. There are three pools and the beach and you never feel crowded. Very family friendly with activities for everyone. The food and drinks were perfect... of course not having to cook and clean after makes everything taste great. For adults, the gym is not great but there is another facility 5 minutes away that you can use. Nice kids Club.we will definitely go back
bee
Menginap 5 malam pada Feb 2018
Disahkan
10/10 Cemerlang
sherry
31 Dis 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice, clean hotel close to beach
Did it all. Hotel offers plenty of food options and even though there are limited restaurants, the menus change nightly. If you appreciate beer, don't go with high expectations. Do NOT book excursions through tour companies or vendors on the beach. Book all your excursions through the concierge at the resort.
sherry
Menginap 4 malam pada Dis 2017
Disahkan
10/10 Cemerlang
Tim
29 Dis 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Exceeded our expectations for All Inclusive trip
The hotel was wonderful, the location very convenient, and the all inclusive service was free flowing. I've never been anywhere where the service was just constantly offered in every way. We NEVER had to seek out service. The were so proactive and no request was too small. Our kids loved using room service and we were always treated with super fast and friendly service - no sense of them being bothered by over-use or anything else. My biggest surprise was how well they managed everything - there were never crowds, never lines, never a wait for anything, never an effort to find someone for anything, anywhere.
Tim
Menginap 5 malam pada Dis 2017
Disahkan
10/10 Cemerlang
Richard
9 Jul 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
As good as it gets. Courteous eager staff
Well located. No hustle and bustle. Safe. The hardest working , eager to please staff in the history of hotels. Accommodations s are great, clean, quality. Spas and pools are clean and again well-staffed waiting on everyone hand and foot. Convenient to the art district. Healthy menu options in restaurant - all free