Princesa Garden Island Resort and Spa

Hartanah 3.5 bintang
Tempat peranginan mesra keluarga yang terdapat 3 restoran dan spa perkhidmatan penuh

Pilih tarikh untuk melihat harga

Galeri foto untuk Princesa Garden Island Resort and Spa

Pool Access | 1 bilik tidur, peti besi dalam bilik, meja, ruang kerja komputer riba
Water Villa | 1 bilik tidur, peti besi dalam bilik, meja, ruang kerja komputer riba
Meja sambut tetamu
Water Villa | 1 bilik tidur, peti besi dalam bilik, meja, ruang kerja komputer riba
Sarapan bufet setiap hari (PHP 1500 seorang)

Ulasan

8.2 daripada 10
Sangat baik

Kemudahan popular

  • Kolam
  • Sarapan tersedia
  • Spa
  • Perkhidmatan bilik
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
  • Pengemasan

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 8 daripada 8 bilik

Double Room (Pool)

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 120 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King)

Standard Room, Pool Access

8.0 daripada 10
Sangat baik
(1 ulasan)

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 50 meter persegi
  • Boleh menampung 4
  • 2 Katil Bujang (Single) ATAU 1 Katil Raja (King)

Premier Pool

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 70 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen)

Classic Room, Ocean View

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Katil bayi/kot percuma
Televisyen LCD
Bilik tidur berasingan
  • 46 meter persegi
  • Pemandangan laut
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 1 Katil Bujang (Single)

Suite

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 60 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King)

Water Villa

9.0 daripada 10
Hebat
(2 ulasan)

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 90 meter persegi
  • Pemandangan pantai
  • Boleh menampung 3
  • 1 Katil Raja (King)

Pool Access

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 45 meter persegi
  • Boleh menampung 4
  • 2 Katil Bujang (Single) ATAU 1 Katil Raja (King)

Princesa Classic

9.0 daripada 10
Hebat
(7 ulasan)

Sorotan

Balkoni
Ruang duduk berasingan
Kalis bunyi
Pendiangan
Penyaman udara
Televisyen LCD
Bilik tidur berasingan
Pengering rambut
  • 45 meter persegi
  • Pemandangan pelabuhan
  • Boleh menampung 3
  • 2 Katil Bujang (Single) ATAU 1 Katil Raja (King)
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300

Tempat berdekatan

  • Muzium Memorial Perang Dunia Ke-2 Batalion Khas Palawan - 19 min berjalan kaki - 1.6 km
  • SM City Puerto Princesa - 5 min memandu - 4.2 km
  • Pantai Hartman - 6 min memandu - 2.9 km
  • Puerto Princesa City Baywalk - 6 min memandu - 5.2 km
  • Robinsons Place Palawan - 7 min memandu - 7.0 km

Bergerak

  • Puerto Princesa (PPS) - 11 minit memandu

Restoran

  • ‪Shakey’s - ‬3 min memandu
  • ‪Haim Chicken Inato - ‬2 min memandu
  • ‪Rice resto. Princesa Garden - ‬10 min berjalan kaki
  • ‪Ka Inato - ‬3 min memandu
  • ‪Guni Guni - ‬3 min memandu

Tentang hartanah ini

Princesa Garden Island Resort and Spa

Tempat peranginan mesra keluarga yang terletak di Pusat Bandar Puerto Princesa
Pertimbangkan penginapan di Princesa Garden Island Resort and Spa dan manfaatkan taman, perkhidmatan pencucian kering/dobi dan pusat perniagaan. Manjakan diri anda dengan masa rehat dan ketenangan di Hilot Spa, tapak spa. Di 3 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam, menu kanak-kanak dan masakan Asia. Kekal terhubung dengan akses Internet wayarles percuma.
Manfaat tambahan termasuk:
  • Kolam renang terbuka dan kolam kanak-kanak dengan gelongsor air
  • Percuma letak kenderaan sendiri
  • Sarapan bufet (surcaj), pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj) dan bilik mesyuarat
  • Tempat simpanan bagasi, dewan bankuet dan peti simpan selamat di meja/kaunter hadapan
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra
Ciri-ciri bilik
Semua 78 bilik memiliki keselesaan seperti pendiangan dan ruang kerja komputer riba, serta sentuhan bermakna seperti penyaman udara dan tempat duduk berasingan.
Tambahan kepada kesenangan di semua bilik termasuk:
  • Bilik mandi persendirian dengan hulu semburan mandi hujan dan bidet
  • Sebuah TV LCD dengan saluran kabel
  • Almari pakaian, balkoni dan tempat duduk berasingan

Bahasa

Bahasa Inggeris

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik lapangan terbang (surcaj) dari 5:00 hingga 18:30
  • Tempat letak kenderaan sendiri percuma di tapak hartanah

Makanan dan minuman

  • Setiap hari sarapan bufet tersedia 6:00 hingga 10:00 dengan bayaran: PHP 1,500 untuk orang dewasa dan PHP 750 untuk kanak-kanak
  • 3 restoran

Restoran di tapak hartanah

  • Rice
  • Sala Lounge
  • Tomato and Basil

Aktiviti menarik

  • 1 kolam renang terbuka
  • Gelongsor air
  • Kolam kanak-kanak
  • Meja biliard/pool
  • Spa perkhidmatan penuh

Mesra keluarga

  • 1 kolam renang terbuka
  • Bilik kalis bunyi
  • Gelongsor air
  • Kemudahan dobi
  • Kolam kanak-kanak

Kemudahan

  • Kedai hadiah/gerai surat khabar
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Surat khabar di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat perniagaan
  • Pusat persidangan

Kawasan luar

  • Taman

Spa perkhidmatan penuh

  • Spa dibuka setiap hari

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lantai jubin di dalam bilik
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)

Lain-lain

  • 3 tingkat
  • Dewan bankuet
  • Kawasan merokok yang dikhaskan

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Bidet
  • Bilik mandi persendirian
  • Hulu semburan mandi hujan
  • Jubah mandi
  • Pancuran mandi
  • Pengering rambut
  • Selipar
  • Tuala disediakan

Hiburan

  • TV LCD dengan saluran kabel

Makanan dan minuman

  • Air botol percuma
  • Pembancuh kopi/teh
  • Perkhidmatan bilik terhad

Lain-lain

  • Akses melalui koridor luar
  • Bilik kalis bunyi
  • Meja
  • Pendiangan
  • Penyaman udara
  • Peti besi
  • Ruang kerja komputer riba
  • Surat khabar harian percuma
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 72 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 11 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: PHP 3000.00 setiap penginapan, semalam
  • Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap orang dewasa: PHP 3400
  • Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap kanak-kanak: PHP 2000.00 (dari 4 hingga 11 tahun)

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan bufet: kira-kira PHP 1500 untuk dewasa dan PHP 750 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: PHP 1000 setiap kenderaan (sehala, maksimum seramai 8 orang)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit dan kad debit; wang tunai tidak diterima
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini

Hartanah juga dikenali sebagai

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Soalan lazim

Adakah Princesa Garden Island Resort and Spa mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka dan kolam kanak-kanak.

Adakah Princesa Garden Island Resort and Spa mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Princesa Garden Island Resort and Spa?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Princesa Garden Island Resort and Spa?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Princesa Garden Island Resort and Spa?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Princesa Garden Island Resort and Spa memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang. Fi sebanyak PHP1000 setiap kenderaan dikenakan.

Di manakah terletaknya Princesa Garden Island Resort and Spa?

Tempat peranginan mesra keluarga di Puerto Princesa ini terletak berhampiran dengan lapangan terbang, dalam jarak 1 bt (2 km) dari Daylight Hole Cave dan Muzium Memorial Perang Dunia Ke-2 Batalion Khas Palawan. NCCC Mall Palawan dan SM City Puerto Princesa juga dalam jarak 3 bt (5 km).

Princesa Garden Island Resort and Spa Ulasan

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 241 daripada 501 ulasan
Penilaian 8 - Baik. 141 daripada 501 ulasan
Penilaian 6 - Boleh diterima. 70 daripada 501 ulasan
Penilaian 4 - Lemah. 19 daripada 501 ulasan
Penilaian 2 - Teruk. 30 daripada 501 ulasan

8.6/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

6/10 Boleh diterima

DONALD, Athens

Mengembara bersama keluarga
Overall the hotel is nice but not a 4 star accommodation. Needs lots of maintenance. Work was ongoing. Hopefully when finished the resort will be modern and nicer. Paid $5 per night for an extra blanket in our room for our son. Very excessive. Limited dinning options and selection for international travelers. Pool area was nice, sandbar area not so much. Courteous staff overall. Hot water was inoperative for 2 nights of our 4 night stay. If we travel to Palawan again we will try another area. Puerto Princessa is not a travel destination for beach or relaxation.
Menginap 4 malam pada Mei 2025

6/10 Boleh diterima

DONALD, Athens

Mengembara bersama keluarga
Overall the resort is nice. It needs maintenance. Maintenance was ongoing in one of the bldgs. Ours had no hot water for 2 days. They also charged $5 daily for an extra blanket.
Menginap 4 malam pada Mei 2025

8/10 Baik

Fawn, SAN JOSE

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Menginap 3 malam pada Mei 2025

2/10 Teruk

Iyu

Mengembara bersama pasangan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Started with Bait and Switch by Expedia promoting something but failed to honor it!
Menginap 3 malam pada Mei 2025

10/10 Cemerlang

Mervin

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!
Menginap 3 malam pada Mei 2025

6/10 Boleh diterima

Arlene

Menginap 4 malam pada Mei 2025

4/10 Lemah

Amanda, Pine Brook

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.
Menginap 2 malam pada Mei 2025

6/10 Boleh diterima

Michelle

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
Our honeymoon experience: DISASTEROUS 1) Air port pick up that I pre-arranged did not pick us up when we late into the evening. We stood at the airport shuttle area for over 40 mins waiting. Tried to contact the resort while we waited, no answer. Luckily I found a local travel agent who helped us contact a shuttle driver to take us to Princesa Gardens. 2) Checking in = disaster. It took over 1.5hrs for my family to get to the front of the line?!? The main lobby is open to outdoors so it was unpleasant in 36+ degrees which then turned into a rain down-pour 3) Was told our room was "upgraded" for our Honeymoon. Happy with our beautiful view so we were willing to forget crummy beginning of the trip 4) It got VERY LOUD early next morning. Our building was being renovated but this was never advertised while we researched properties nor upon check-in. It was so uncomfortable after 2 days of banging/drilling. Glad I packed extra Advil for our headaches. Though we were booked for 10 days at this place, we decided to switch hotels and leave for El Nido instead 5) The staff at the front desk aren't very friendly/welcoming. The rest of the staff were kind though. There was a divide amongst the workers vs management. So much so that by the end of our stay, there was a huge turn-over in staff. Disappointing as we splurged for our Honeymoon on this hotel. Won't be returning to this resort and will share with our tourism groups of our horrible experience.
Menginap 3 malam pada Apr 2025

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice
Menginap 3 malam pada Apr 2025

8/10 Baik

Masayuki

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2025

8/10 Baik

Dannis

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property really had everything you need. The gym had everything you need for any compound lifts and dumbells. Decent Japanese restaurant on site.
Menginap 3 malam pada Apr 2025

10/10 Cemerlang

Jeremy

Menginap 3 malam pada Apr 2025

6/10 Boleh diterima

Myrna

Stafff are very nice
Menginap 4 malam pada Feb 2025

6/10 Boleh diterima

Cengiz

Menginap 2 malam pada Mac 2025

10/10 Cemerlang

Luis

Menginap 1 malam pada Mac 2025

8/10 Baik

Chuan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
Menginap 5 malam pada Feb 2025

10/10 Cemerlang

Harley Kent

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful property, right on the ocean. New high-rise rooms, nice Japanese restaurant on the top of the high-rise hotel section of the property.
Menginap 1 malam pada Feb 2025

10/10 Cemerlang

Laureen Ina Yumena

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Very nice hotel , very nice breakfast buffet
Menginap 2 malam pada Feb 2025

2/10 Teruk

Rabecka

Menginap 3 malam pada Feb 2025

2/10 Teruk

Aiman

Menginap 3 malam pada Feb 2025

4/10 Lemah

Roderick, Los Angeles

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
Menginap 2 malam pada Jan 2025

8/10 Baik

Bill

Menginap 3 malam pada Feb 2025

8/10 Baik

Jilianne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2024

4/10 Lemah

ricardo

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Menginap 2 malam pada Jan 2025

10/10 Cemerlang

Annamaria

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Menginap 5 malam pada Jan 2025