Hotel Keluarga di Puerto del Carmen

"Das Hotel ist schön und gross. Das Personal ist sehr freundlich und immer hilfsbereit. "

"From the first moment we entered the hotel the staff we exceptionally friendly and pleasant. I will definitely stay again.."

"I usually stay at a hotel down the road a wee bit but it was fully booked. So i went for this place as it was recommended by a friend. Didn't disappoint, i had a wonderful time. Everything was clean, staff were super helpful and friendly. I'll definitely be back "

"Ok in Bullet points Breakfast : 5 (Highest rating) Diner : 5 Pool :5 (it is heated 28 plus degrees and clean, perfect for children not too cold and not much limitations). Splash pool: 5 (Kids until 7 years will enjoy it). Room :5 Spacy clean and good facilities. Towel service : 5 Every day clean towels for the pool. Pool bar: 3 little expensive, and no too high quality. Reception:5 wonderful people and service. Entertainment :4 just good Location :4 as mentioned when booking 20 minutes walk,...

"Can only praise the efforts of management and staff to ensure everything goes well on holiday. The rooms are spacious, clean and comfortable . Only one wardrobe with limited shelf storage which was a problem. We used the adult only facilities for dining and for pre and post meal drinks. The food was varied and tasty but disappointed not to see a strawberry offering!! Not a problem with Sun loungers around the adult pool although there was always those early risers reserving beds with towels...

"We arrived early but were welcomed to the hotel, our luggage was looked after and we were given full access to what the hotel had to offer before officially checking in. We enjoyed all the facilities at the hotel, everywhere was clean, all the staff were friendly and helpful. We will definitely be coming back again in the future."

"Relatively quiet, felt isolated in spite of the number of guests. Service attentive to requests. Great burger at the snack bar by the pool. Amount of cutlery and plates just enough for 2-3 people. Small coffee cups, we ended up buying mugs at a local store."

"I was there for my friends wedding, the accommodation was good, close to all amenities, staff very friendly and helpful, I would definitely stay again ❤️ "