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Palo Santo Galapagos Hotel

3.0 star property
Travelers paddle through the Galapagos' crystal waters before unwinding in a spa tub at this tropical retreat with ocean panoramas

Choose dates to view prices

Palo Santo Galapagos Hotel, near Malecon, offers canoeing adventures and ocean views. Guests can recharge in the spa tub or relax poolside with loungers and umbrellas. Enjoy local specialties at the on-site restaurant and refreshing drinks at the bar. Free WiFi available.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM853
RM938 total
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Habitación estándar, 1 cama King size, vista a la piscina

Premium bedding, pillow-top beds, individually furnished, desk

Habitación estándar, 1 cama King size, vista a la piscina

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Rainfall showerhead
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Pool View

Premium bedding, pillow-top beds, individually furnished, desk

Standard Twin Room, Pool View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Rainfall showerhead
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite, Pool View

Premium bedding, pillow-top beds, individually furnished, desk

Premium Studio Suite, Pool View

Highlights

Separate sitting area
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Puerto Ayora, Palo Santo Galapagos Hotel is in a national park and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Playa de los Alemanes and Las Grietas. Tortuga Bay Beach and Charles Darwin Research Station are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and mountain biking. Visit our Puerto Ayora travel guide
Map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350

What's nearby

  • About to motor boat up the Napo River in the Amazon jungle
    Academy Bay
    2 min walk - 0.2 km
  • Listen to the silence. #Patterns
    Las Ninfas Lagoon
    25 min drive - 1.1 km
  • Playa de los Alemanes
    3 min walk - 0.3 km
  • Las Grietas
    9 min walk - 0.8 km
  • Fishing Piers
    26 min drive - 1.5 km

Getting around

  • Isla Baltra (GPS-Seymour)
    81 min drive

Restaurants

  • Santa Cruz Brewery
    5 min walk
  • Limón Café Bar
    10 min walk
  • Isla Grill
    12 min walk
  • Gelato Bar
    2 min walk
  • The Rock
    9 min walk

About this property

Palo Santo Galapagos Hotel

Hotel near Malecon
Located close to Playa de los Alemanes and Las Grietas, Palo Santo Galapagos Hotel provides free full breakfast, a terrace and laundry facilities. Active travellers can enjoy canoeing at this hotel. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Palo Santo, serves breakfast. In addition to a bar and conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and multilingual staff
  • Tour/ticket information, coffee/tea in reception and coworking spaces
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

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The price is RM613
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8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palo Santo

Things to do

  • Canoeing
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach towels
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Puerto Ayora
Palo to Galapagos Puerto Ayor
Palo Santo Galapagos
Palo Santo Galapagos Hotel Hotel
Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

Does Palo Santo Galapagos Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palo Santo Galapagos Hotel?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Palo Santo Galapagos Hotel on 8 Mar 2026 start from RM853, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palo Santo Galapagos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palo Santo Galapagos Hotel?

Self-parking is free at this property.

What time is check-in at Palo Santo Galapagos Hotel?

Check-in start time: 3:00 PM; check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palo Santo Galapagos Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Palo Santo Galapagos Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palo Santo Galapagos Hotel located?

Situated by the sea, this hotel is steps away from Malecon, Playa de los Alemanes and Las Grietas. Tortuga Bay Beach and Charles Darwin Research Station are also within 6 mi (10 km).

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Reviews

Palo Santo Galapagos Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.4

Location

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff and large clean room
Stayed 3 nights in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Staff were excellent
Stayed 1 night in Jan 2026

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.
Stayed 4 nights in Feb 2023

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, amenities
No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness
The stay at Palo Santo was excellent! The staff definitely made us feel welcomed and helped us out with the luggage to and from the boat. The room was nice and the breakfast was delicious each morning. The property was quiet and a little run down in areas but nothing that mattered when your in the Galapagos. Surprised it was not busier because the location was fantastic!
Stayed 3 nights in Feb 2026

2/10 Terrible

leoanny

Disliked: Cleanliness, amenities, property conditions & facilities
No Internet in My Suite for the 5 night stay. Lackluster front desk support & service.
Stayed 5 nights in Feb 2026

6/10 Okay

Boris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Palo Santo

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería
Stayed 2 nights in Apr 2023

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in May 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente! Magnifico servício
Stayed 7 nights in Dec 2021

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Stayed 8 nights in Nov 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel- beautiful location!
Stayed 3 nights in Mar 2020

10/10 Excellent

Kerry, Sequim, WA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Stayed 3 nights in Feb 2020

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel. Accueil chaleureux.

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.
Stayed 2 nights in Feb 2020

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel pero alimentos y bebidas malo

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palo Santo is Awesome

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Stayed 1 night in Apr 2019

6/10 Okay

FH, Houston, TX

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
Stayed 3 nights in Jul 2018

8/10 Good

Kameron

Stayed 3 nights in Jan 2026

10/10 Excellent

Katsiaryna

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019