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"One of the main reasons I choose this hotel was the heated pool, so I could swim with my baby. The pool was freezing the entire time. We called the first day and was told they would let the maintenance guy know, but he wouldnt make it until the next day. We checked the next day still freezing called the desk and the receptionist was extremely rude and told us thats just the temperature and there's nothing we can do and hung up on us, so we never got to swim with our baby. We went for the complimentary breakfast the first morning. My wife wanted bacon when we went they said they ran out. A bunch of kids came and ate all of it, but there was still two hours left of serving breakfast and they weren't going to make more, so we went to breakfast some place else and didnt even try the other mornings. The sheets and curtains had stains all over them. All and all I would not stay again. I would not recommend staying here to anyone."

"After unpacking and taking a short nap, I discovered a bed bug. I caught it in a cup and then found another one and caught it too. I immediately packed up and went to the front counter telling them that I was leaving and would like a refund. The front desk clerk seemed indifferent and said that I could call the general manager the next morning and he would provide a refund. She didn't say I'm sorry or anything of the sort. I had to scramble to book another room at different Hotel. I spoke with the general manager the next day and he was friendly about refunding my money but never said anything along the lines of "we're sorry". I expected some accountability as anyone would. Nothing."

"The staff at this hotel was great. When we did have an issue, the gentleman at the front desk was very accommodating. The only downfall of this hotel are the beds, they are hard and uncomfortable."

"Everyone is very respectful, the hotel is very nicely kept and very organized. The breakfast is great. The pool and hot tub are very clean. The rooms are roomy I give it 10 out of 10!!! 10 being the Best!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

"The entrance and lobby were lovely and deceptive. The room was mediocre/meh at best. The outside window screen was torn halfway off. Scuffed finishes on furniture that did not match. Low quality bathroom fixtures. Finish on bathroom mirror coming off. Television lacked channels. For the price i paid I expected better."

"The hotel is newer and has been maintained very well. Everything was very clean, the included breakfast had hot food, I really have no complaints. I would stay there again. It was very close to restaurants and close access to I-25"

"Breakfast was amazing and the view was breathtaking. "

" Everything was Great! Would definitely stay there again! "

"I had to make 2 separate bookings, and wanted to merge them into one so that we didn't have to change room during our stay. That made things too complicated for the staff. Breakfast ran out of all items, except oatmeal and waffles. The room was OK, but the furniture in desperate need of upgrades. Bathroom was clean and stocked, but bedding was stained and there were sticky spots on the floor. The beds were comfortable and heat/AC easy to adjust, so we slept well (mostly because we brought our own pillows, and extra flat sheets as covers)."