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InterContinental Presidente Puebla by IHG

4.0 star property
Travelers can savor international cuisine at three distinct restaurants, rejuvenate with spa treatments, and experience attentive service from the friendly staff

Choose dates to view prices

The InterContinental Presidente Puebla offers a complete experience with three on-site international cuisine restaurants and a spa with rejuvenating massages. Guests enjoy the shopping options and free in-room WiFi. The helpful staff consistently receives positive reviews.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM379
RM451 total
includes taxes & fees
22 Mar - 23 Mar

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(39 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Dining Area)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 59 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Presidential Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

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About the area

Located in Puebla, InterContinental Presidente Puebla by IHG is in the business district and near the airport. Angelopolis Commercial Center and Galerías Serdán are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore La Malinche National Park and Cuexcomate Volcano. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140

What's nearby

  • Fuente de los Frailes
    10 min walk - 0.9 km
  • Galerías Serdán
    15 min walk - 1.3 km
  • Triangulo Las Animas Shopping Center
    6 min drive - 2.7 km
  • Uriarte Talavera
    7 min drive - 2.7 km
  • Cuexcomate Volcano
    9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    35 min drive

Restaurants

  • María Ofelia
    4 min walk
  • Carl’s Jr.
    3 min walk
  • La Cocina de Los Angeles
    1 min walk
  • Xanta Gastronomía
    4 min walk
  • Lobby Bar
    1 min walk

About this property

InterContinental Presidente Puebla by IHG

Upscale hotel near Zócalo de Puebla
Take advantage of a corner/local shop, a terrace and an art gallery on-site at InterContinental Presidente Puebla by IHG. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a shopping centre shuttle and a reception hall
  • A living plant wall, 5 meeting rooms and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 200 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and video game consoles

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (189,263 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 70 per pet, per night, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

Does InterContinental Presidente Puebla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on 22 Mar 2026 start from RM379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Puebla by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a fee of USD 70 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at InterContinental Presidente Puebla by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Presidente Puebla by IHG?

Checkout is at 1 PM.

Where is InterContinental Presidente Puebla by IHG located?

Situated near the airport, this spa hotel is within 1 mile (2 km) of Fuente de los Frailes and Galerías Serdán. National Museum of Mexican Railroads and Uriarte Talavera are also within 2 miles (3 km).

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Reviews

InterContinental Presidente Puebla by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1009 reviews
Rating 8 - Good. 176 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025

8/10 Good

Philippe Abel

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
We stayed here as a family of three in a king room with a sleeper sofa. While the sofa bed was unfortunately uncomfortable—you could feel the springs—it was manageable for a short stay. The staff were very friendly and helpful, which made a big difference. Having a car rental on site was extremely convenient, and it was easy to get Ubers to and from the center of town, which was only about 10–15 minutes away. The breakfast buffet was excellent and a real highlight of our stay. Overall, a good experience, though the sofa bed could definitely use an upgrade.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice architecture, design is not old but not new. Outside area by the pool is lovely, cool and green. Hotel is pet friendly, which is why I stayed. Nice overall location. Parking is convenient and staff is super friendly
Stayed 1 night in May 2025

8/10 Good

Israel

Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

León

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous
Stayed 1 night in May 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
-
Stayed 3 nights in Dec 2025

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that still does everything right!
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place
Stayed 1 night in May 2025

10/10 Excellent

Gustavo Alberto

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 2 nights in Nov 2025

10/10 Excellent

RAFAEL PINEDA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2025

8/10 Good

carlos

Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness
M
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Aug 2025