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Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Zócalo de Puebla

Choose dates to view prices

Hotel Escala Puebla Centro places visitors in the heart of the Historic Center, where Mexican heritage comes to life. The stunning Puebla Cathedral and lively Zócalo square are within walking distance. Guests enjoy rooms with free WiFi and a staff that makes their stay memorable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is RM96
RM115 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Room

Desk, free WiFi, bed sheets

Basic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Dining table
LED TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Pet friendly
Desk
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room

Desk, free WiFi, bed sheets

Grand Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Dining table
LED TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Pet friendly
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Dining table
LED TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Pet friendly
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 2 Bedrooms

Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Full-sized fridge/freezer
Dining table
LED TV
2 bathrooms
Hairdryer
Private bathroom
  • 120 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

Grand Room

  • Sleeps 2

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

Basic Room

  • Sleeps 2

Family Room

  • Sleeps 4

Exclusive Studio Suite, 2 Bedrooms

  • Sleeps 5

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  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
The price is RM92
RM110 total
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • El Parian Market - 7 min walk - 0.6 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Boyberry - ‬6 min walk
  • ‪Il Mio Sfizio - ‬7 min walk
  • ‪Quinta Analco - ‬6 min walk
  • ‪Tlayudas Guelaguetza - ‬4 min walk
  • ‪Cemitas Leo - ‬4 min walk

About this property

Hotel Escala Puebla Centro

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Concierge services, a banquet hall and luggage storage
  • A 24-hour front desk, an off-lead area and smoke-free property
  • Tour/ticket information, a front desk safe and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Hotel Del Portal, Puebla
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
8.0 out of 10, Very good, 982 reviews
The price is RM169
RM201 total
includes taxes & fees
3 Dec - 4 Dec
Hotel Del Portal, Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Escala Puebla Centro?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Escala Puebla Centro on 28 Nov 2025 start from RM 96.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Checkout is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria and Zócalo de Puebla. Ovando Bridge and Los Sapos Bazaar are also within 10 minutes.

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Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 344 reviews
Rating 8 - Good. 88 out of 344 reviews
Rating 6 - Okay. 22 out of 344 reviews
Rating 4 - Poor. 12 out of 344 reviews
Rating 2 - Terrible. 14 out of 344 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ysa

Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

4/10 Poor

Leonor

Disliked: Staff & service, amenities
The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.
Stayed 1 night in Oct 2025

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Stayed 3 nights in Feb 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

10/10 Excellent

Merrill

Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was amazing. The hotel was not so quiet as people were talking in the courtyard most of the night but overall the hotel was great.
Stayed 1 night in Sep 2022

10/10 Excellent

Merrill

Liked: Amenities
Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Stayed 3 nights in Sep 2023

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Stayed 1 night in Nov 2023

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Stayed 2 nights in Feb 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Puebla for the smart traveler

Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
handcap 3 -floor not elevator
Stayed 5 nights in Nov 2024

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
Stayed 1 night in Nov 2023

6/10 Okay

filo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024