Hotel U Zlatého Stromu Prague by BHG is in central Prague. Guests can enjoy meals at the restaurant, relax at the nearby bar, and use free in-room WiFi. Convenient laundry facilities and an on-site art gallery add cultural and practical benefits to the stay.
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
A bar/lounge
A restaurant
Things to do
Art gallery
Designer stores
Nightclub
Shopping centre
Conveniences
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
2 buildings
4 floors
Built in 1995
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
TV
Food and drink
24-hour room service
Electric kettle
Tea bags/instant coffee
More
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-out
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
A pet fee will be charged
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Frequently asked questions
Yes, cats and dogs are allowed at this property. A fee applies. Service animals are exempt from fees.
How much does it cost to stay at Hotel U Zlatého Stromu Prague by BHG?
As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hotel U Zlatého Stromu Prague by BHG on 17 May 2026 start from RM369, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, there's an airport shuttle.
Situated near the airport this hotel is in the city centre.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel U Zlatého Stromu Prague by BHG Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Accueil et réception désagréable. Après avoir réservé une chambre standard, nous nous sommes retrouvés dans «un placard avec deux très petits lits, l’un derrière l’autre ». Le personnel n’a pas voulu reconnaître leur erreur, la chambre correspondait à une chambre duo et non standard. Personnel très désagréable.
Pour la deuxième nuit nous avons finalement été déplacés dans une chambre standard. Vue rue, fenêtre non isolée sur rue très bruyante (sortie de boîte), rideau non occultant, salle de bain vétuste, petit déjeuner très moyen.
Point fort: Hôtel idéalement situé + bar à découvrir dans les sous sols de l’hôtel très sympa.
Describen servicio de traslado al aeropuerto, en realidad no es así , solo le llaman un taxi y tú lo pagas( creo que se debería especificar para evitar confusiones).
La habitación e instalaciones todo excelente
NATALIA
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Michael
14 Feb 2026
Liked: Cleanliness, staff & service, amenities
God beliggenhed, med alting i gåafstand og sporvogne på begge sider af Karlsbroen så man fra dette hotel kan nå alt i Prag nemt og bekvemt
Amazing place to stay at. In the middle of the old town, close to all attractions. Very tastefully decorated and spacious rooms.
Staff is very friendly and accommodating.
Breakfast served is very fresh, tasteful and with great variety.
Highly recommend!!!
First, there is no elevator in this hotel so if your room is at the 4th floor, basically you climb 5 floors Bec reception is at the second floor.
Second, upon arrival, the receptionist would ask for your card number and they said they need it for future charge if we get anything the the room bar. I checked out 6am and there’s no receptionist yet so I left the keys at the counter. Around 10am I received a text from my credit card that the hotel charge me 750 KRNs. I am
So disappointed with charges that we didn’t consumed. They have to stop ripping off money from tourist when we entrusted our credit cards to them.
The only positive aspect of this hotel is its location, which is the sole reason for the one-star rating. The property is very old and poorly maintained, with absolutely no soundproofing—noise from outside and other rooms is constant. There is no elevator, which makes carrying luggage difficult, especially to upper floors. The rooms are very small and uncomfortable, and no staff offered any assistance with luggage or asked if help was needed. Considering the condition, lack of basic amenities, and level of service, the hotel is extremely overpriced. Overall, the stay was disappointing and not worth the cost.
5 stars for location, and staff esp Katarina receptionist, breakfast, cleanliness
Negative for management, hence giving average 3 stars.
I was traveling solo, booked by room in June for Nov stay. For first night I was given a smaller room in unfinished section of hotel in building adjacent to main hotel, which is under construction. The heater in the room did not work. I called and receptionist confirmed that it is not working but was not disclosed to me when giving me the room. After my complain manager came to fix, mocked at me saying 'toughen up'. The heat was set to highest, but still room didn't warm overnight. I gave bad review on Expedia for hotel checkin. Next morning around 8am, receptionist called to say giving me different room. It was right next to her desk, in main hotel building, and big room that I had paid for.
So beware when traveling alone, as they will try to squeeze you in tiny room even though you paid for a bigger room.
Room had robe, slippers, bath gel, shampoo and lotion. No shower curtain so bathroom gets wet after taking shower. Have to climb over high tub walls to get inside the shower area.
Management will try to add tip in the checkout bill. I don't like these sneaky practice. They should be only collecting tax, ask receptionist to remove the tip.
Hotel is in nice location, but I can't see staying there again due to shady management.
Patricia
Stayed 5 nights in Nov 2025
Verified
4/10 Poor
Joanne
1 Nov 2025
Liked: Property conditions & facilities
We booked a standard room and we got a twin room. They did nothing to help us other than offer us a room in a different location. As we were with friends this did not work for us. We paid 22euro for the breakfast which was a joke. Basically a breakfast that in other situation would and should be free. Do not pay for the breakfast. There are tons of lovely cafes all around the hotel
Es el mejor hotel en el que nos pide mi circuito de Europa. Lo recomiendo mucho si quieres hacer una pausa a la mitad de tu viaje visitando Praga, gran comodidad, un excelente baño con Tina mejor ubicación, a unos pasos del puente de Carlos y el hotel. tiene un exquisito restaurant, un gran desayuno buffet lo mejor de valor por tu dinero.
Raul
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Andrea
28 Aug 2025
Liked: Cleanliness, staff & service, amenities
Posizione eccellente, location caratteristica ma l’immobile potrebbe essere manutenuto meglio: molto rumoroso, qualsiasi passo genera un forte scricchiolio, insonorizzazione praticamente assente.
Äldre och charmigt hotell. Många fina detaljer och mycket trevlig personal.
Vi såg Karlsbron från vårt rum och perfekt läge för att utforska staden.
Vi bodde på 3:e våningen av 4 men det fanns ingen hiss. Däremot fick vi hjälp med bagaget upp och ner. Frukosten helt ok, både varmt och kallt och goda bakverk.
The location is very convenient? Just few steps from Karlov Bridge and 3 min. to Astronomical Clock and Old Town Main Square.
The Hotel is above restaurant and night bar. No elevator. The reception on second floor.
The breakfest offered in the restaurand down stairs for 23 Euro is not so satisfactory. Room is small, window opening on the busiest street - Karlov Street, so it always noisy, during day and night.
No Airconditioner in the room. The hotel is supplying big Ventilator, which is very noisy.
On top of that, the mattress definitely not new, not holding the back well, caused me back pain. I trying to be gentle :)
On the good side, the staff is very polite, welcome. The hotel is clean.
Nice old hotel with a perfect location. We book a room at the top floor which I think was a good idea. The breakfast was quite small and the hostess was more interesting of counting guests and ask for the room numbers instead of checking the buffe. Water was empty, coffe machine was empty, scrambled eggs was empty. No plates etc etc....