Hotel Dekat Pouhon Pierre le Grand

"The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

"Schone kamers en behulpzaam personeel."

"Chambre très spacieuse bonne literie agréable Personnel très agréable. Parking. Jardin agréable. Bonne adresse "

"Clean, quiet and what I wanted"

"We arrived, and the host greeted us promptly and courteously. Showing us to our very clean room and bathroom facilities. The town of Spa is only a 10-minute drive away, as is Therme de Spa. Parking is free and you're allocated a space on arrival by the host. Breakfast was very tasty and plentiful. A pleasant and convenient stay, while on a European road trip."

"Very nice stay"

"Tout a été parfait, personnel serviable, agréable Bonne literie Rien à dire"

"Really enjoyed this property. It had all of the comforts of home but with better views."

"Voor €319,30 voor 2 nachten verwacht je kwaliteit en service die passen bij Van der Valk. Helaas was ons verblijf allesbehalve wat je van deze keten mag verwachten. De eerste kamer had geen werkende internetverbinding op de tv en de kraan gaf enkel lauw tot koud water. Na melding kregen we een andere kamer, maar daar hing de douchekop scheef en zodra je deze recht wilde zetten begon hij te lekken. Het is teleurstellend dat zulke basiszaken niet vooraf worden gecontroleerd. Bij de bar beneden...