Hotel Butik di Portsmouth

"Very boutique hotel."

"A lovely little hotel a couple of minutes walk away from the beach and 10 minutes walk from the theatre and restaurants. Staff were exceptionally friendly and accommodating. The room was clean and comfortable … quite a small bathroom but fine for a night’s stay. It was quite warm in the room and we couldn’t open one of the windows as the latch was broken. To be fair I don’t think the staff were aware of the problem until we mentioned it. A fan had already been provided in the room. But really we...

"The property is timber framed and old, really old. Cleanliness and condition is very good but this building needs constant maintenance. We loved it, it’s very old and full of history. Very cute little town, very nice surroundings. We hit it in the middle of a heat wave and there is no AC, in fact there’s likely no AC in most of the village but the normal temperature does not require it. We were just unlucky. The pub/restaurant downstairs is very nice, very cool old England look. The breakfast...

"The positives were the airy room and lovely garden. The big negative was the buffet breakfast which they proudly claim to be award-winning. The reality is that for a 4 star hotel, the quality and range of options was extremely poor. Too many short cuts and cost cutting. The veggie options were limitd and not displayed on the tables and there were no extras (eg crushed avocado) even if you were willing to pay a bit extra. There was no fruit yogurt in individual pots and no higher quality healthy...

"Really friendly staff & very clean everywhere which was great. House keeping staff were lovely & very helpful. Quite easily the cleanest place we have stayed in. Possibly some of the rooms were more style than substance as not practical in places. Some maintenance issues regarding loose tap in Room 3 . Do note : Avoid room 12 especially in hot weather as incredibly hot!! Poor ventilation & a pathetic fan which just blew around warm air. We asked to be moved after experiencing the worst night’s...