Hotel Cristal Porto is minutes from Porto's Historic Center. Enjoy traditional Portuguese cuisine at the Cristal restaurant and relax in the garden. The hotel offers WiFi, bike rentals for city exploration, and multilingual staff to assist guests.
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 10 to 10 for adults and EUR 5 to 5 for children
Self-parking fee: EUR 10 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Cristal Porto pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Cristal Porto?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Cristal Porto on 11 Jun 2026 start from RM538, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Cristal Porto?
Self-parking is available for EUR 10 per day. Limited spots are available.
What time is check-in at Hotel Cristal Porto?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Cristal Porto?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Cristal Porto located?
Located in Centro / Baixa, this hotel is within 2 miles (3 km) of Holy Trinity Church, Porto Historic Center and Ribeira Square. Avenida dos Aliados and Porto City Hall are also within 1 mile (2 km). Faria Guimarães Station is 8 minutes by foot and Marquês Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 258 out of 453 reviews
10 - Excellent
258
Rating 8 - Good. 159 out of 453 reviews
8 - Good
159
Rating 6 - Okay. 29 out of 453 reviews
6 - Okay
29
Rating 4 - Poor. 4 out of 453 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 453 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Michelle
4 Jan 2026
Liked: Cleanliness, staff & service, amenities
Clean fresh smelling room and all areas of the hotel. Helpful, friendly staff.
Great stay, reception staff were really freindly and recommended agusto's for dinner. Hotel is beautifully clean - dont miss out on the garden ots a hidden jem. Breakfast was delicious and room very large and comfortable.
Excellent customer service from the hotel staff! Very knowledgeable and friendly staff at reception to wonderful staff in the restaurant! Will definitely be back!
The hotel was splendid in every way.
Great location, facilities, staff, food, interiors to the greatest of standards offering great knowledge of local restaurants offering great cuisine an affordable prices. Hope to return soon.
Very helpful staff and a nice breakfast. The room was lovely. It was an uphill walk which took about 25 minutes get back to the hotel from the downtown Porto so that would be my only complaint.
Very convenient location walkable to all attractions. Excellent breakfast! Friendly and helpful staff. Recommended us a local Portuguesas restaurant for dinner; it was so good that we ended up going twice! The hotel is very clean and room is spacious. Hallway smells so good!
Lovely hotel with blue and white theme throughout. Spotless, with friendly staff and good breakfast selection. We booked this hotel in particular for it's garden and enjoyed an hour or so most days sitting in the sun with a drink. Although the hotel isn't in the city centre it's walkable and the nearest metro is a 10 minute walk away. Very good service throughout, will definitely return if/when we come back to Porto!
It was alright. Room was okay. The staff overall weren’t so friendly, especially the breakfast and front desk staff. Dinner and bar staff were nice. Probably wouldn’t stay there again.
The hotel in general is nice, the staff were accommodating, the breakfast room and what it provides was good, the room was spacious and the bed was good. The only thing we found that the hand basin in the bathroom was tiny every time you wash your face your head hits the wall. The other thing could improve on what is provided in the room, there was a Kettle and two sachets of tea, my wife prefers coffee with milk neither were in the room also everywhere that we stayed on our travel they supply fresh bottle of water every day that was not the case at Hôtel Crystal. But over all was good.
The room was clean and comfortable with towels changed daily. I was pleased to have found a hotel that had TV channels in English. Breakfast was excellent with fresh ingredients and fruit, I was pleased that the bread on offer was fresh and not dry like some hotels. Staff were friendly and very helpful. I would definitely stay here again.
David
Stayed 2 nights in May 2026
Verified
10/10 Excellent
Mary
14 Sept 2025
Liked: Cleanliness, staff & service
Close to the historical centre of Porto; an easy walk.