2/10 Teruk
Dante
Mengembara bersama keluarga
29 Okt 2025
Tidak sukakan: Kebersihan, kemudahan
Don’t waste your time and book somewhere else. Get there the first day as they said someone would be there to greet me into the property. No one was there, check in was at 3pm asked for early check in, did not reply. Contacted them once we were at the property and they did not answer for hours. Had to get a local to call them. they a different number and they said I had to pay this and the foreign tax and a bunch of other crap. Once we finally get in 4 hours after our check in. We didn’t even get the room we paid for the upgrade for. And the room we did get the garage was full and there were wet towels on the floor. Second day it’s pouring rain and the power went out for hours again. And no one picked up the phone. We could not get into our room sense the power was out. Only good thing was the location, don’t waste your time with this place. Horrible experience and horrible customer service. Some things are out of there control and I understand that. But the fact there was no apology or help from there end was disappointing.
Dante
Menginap 6 malam pada Okt 2025