Ponzone Hotels with Swimming Pool

"We have a very nice stay in the hotel. The staff is very friendly and helpful. They arrange for us the taxi to go to the Genoa cruise port. The hotel is very accessible for the restaurants and stuff. The view of the room is gorgeous. We enjoyed our stay."

"All as expected. Clean quiet."

"This is a beautiful hotel very close to the train station. Beautiful old marble, wood and iron in the grand entry. They really made the atrium and breakfast area into something special. There are beautiful wood parquet floors in the rooms. Plenty of towels, robes, slippers provided. Wonderful tea/coffee service set up in the rooms. Amazing breakfast, worth the money. Old but well kept. "

"Ok"

"I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall."