B&B Hotels Pontarme hotels

"Great hotel location with access to all three CDG Terminals. So convenient for any international flight before 12 noon. It does take 60-90 minutes to check-in, passports, customs & baggage screening. Our room #329 was large, which was nice, however, the carpets were worn and stained. It was cold/unheated in the hotel lobby and the hotel dining room. It was warmer in the RER B train station attached to the hotel (note air temp at CDG was ~ 10 degrees C)"

"Great hotel near the airport . Ubers can get to you quick . Staff are great"

"The only redeeming quality this hotel had during our stay was the wonderful meal at night and the great breakfast in the morning. Our room had no AC and the temp was 30 degrees. Misleading information indicating that the room we booked had AC when it did not based on the time of the year. Since when does the hotel decide the clients temperature. Provided 2 fans, barely strong enough. Check in office staff were the rudest and most condescending I have encountered in some time. (one young lady in particular) The manager that evening redeemed the service from the front desk. Overall experience very negative after a long day of travel. Beyond my comprehension and false advertising. Put a sour note on our entire time in France after 16 days of great experiences to have ended it with such bad service. Then the room, 3 adults, only 2 full sized towels. The twin bed looked like an afterthought in the room jammed up against the wall. No words; do better The Jangle Hotel."

"Ok"

"Your hotel is great. CDG airport is too spread out, too large and terrible for seniors with disabilities. Few people movers and long walks from gates. I’ll never use it again."

"Great service and nice hotel."

"I had a junior suite with my family which included a 2 year old. There was no fridge, microwave or kettle in the room. The restaurant staff either did not understand English well or were just got 2 of or 4 orders wrong and our meals were served at least 15 minutes apart, so one person was done eating before the next got their meal. The service in both the bar and restaurant was very slow. The front desk service was very friendly and helpful. Breakfast, although included, was insufficient with limited fresh fruit, no berries and only plain yogurt."

"This was my third time staying at this hotel and most likely the last. The room I got smelled really bad, I tried to call the front desk but was connected to an AI operator. After taking my luggage and heading down to the receptionist, I was given a new room. It had the same horrible smell. I spent the night there but cancelled my future reservation. Maybe not all rooms have this problem, but I’m not willing to risk it. The check in process was smooth and the receptionists were quick and competent."

"Nil."