Hotel berdekatan Plaza del Emperador Carlos V

"Madrid is small, reachable from everywhere. A bit too close to congress and “Sol Square” riots area, avoid during political tense times. All over I usually stay there."

"Great hotel elegant boutique and private not massive more personalized."

"Great location and beautifully designed but it is 6 months old! No one to help us with our luggage upon arrival at the front door (around 5pm on a Friday), no signs to guide us to the reception area that was on another floor. The room (207), absolutely not worth the price as it was the size of a shoe box for 2 adults with 2 suitcases. No night stands, no charging outlets and no proper space for 2 luggage racks. It was the most uncomfortable room I have ever stayed in!"

"This hotel was beautiful! Very elegant and the rooms were huge. Massive king size bed and the bathroom and shower were first class. Loved the robes, housekeeping was top notch and the front desk staff were very helpful! We highly recommend staying here when you're in Madrid!"

"Staff"

"The quality of service varies considerably depending on the staff member. Immediately after checking in, I found many flies in my room. When I reported this to the staff, I was told it was normal."

"The only thing I didn’t like was the size of the room"

"Excellent stay"

"Great location! Clean facility. Room was listed as “courtyard view” but my room had a view of other rooms and a wall! Bed was uncomfortable and shower was great. No concierge services. Room access key didn’t work 50% of the time. I loved Madrid and the location, but would not recommend."

"Breakfast too expensive. Didn’t have it."

"Los recepcionistas pueden mejorar su atencion"

"Muy bien situado. Muy buen desayuno La habitación superior era de buen tamaño y en buenas condiciones Le falta remodelación por ejemplo a las escaleras de la entrada y elevadores"

"Everything tasted very good, I'll be back!"

"The staff were amazing! I truly believe that the start of a good vacation is how your hotel people receive you and this team was amazing for sure. Their patience with guests stands out most to me as I see they went above and beyond to help in any way they can. You can tell they were genuinely happy to help. They are an example of how humanity should be."