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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
On the beach, white sand
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Escape to Grand Hyatt Playa Del Carmen Resort, where sun-kissed beach days meet luxury and adventure. Soak up the ocean views at Sushi 'n' Raw Bar or unwind with a body treatment at Cenote Spa. With yoga classes, a 24-hour gym, and an arcade/game room for kids of all ages, this hotel offers something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • All-inclusive
  • Gym
  • 24/7 front desk
The current price is RM1,177
RM1,435 total
includes taxes & fees
29 Aug - 30 Aug
On the beach, white sand

On the beach

This hotel is located on the beach. Listen to the sound of the waves while taking a stroll on the white sand beach. Experience the magic of beachfront dining with a memorable meal at the restaurant.

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
What guests liked about the beach

The beach at this property is beautiful, well-maintained, and offers stunning views with direct access for guests.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed (Swim Up)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Swim Up)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Ocean Front)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room (Swim Up)

1 bedroom, minibar, in-room safe, desk

Premium Room (Swim Up)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite

1 bedroom, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Horizon)

1 bedroom, minibar, in-room safe, desk

Suite (The Horizon)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Garden View (Plunge)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Elixir Plunge Pool)

1 bedroom, minibar, in-room safe, desk

Suite (The Elixir Plunge Pool)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ocean Front)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View (Plunge)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite (The Devossion)

1 bedroom, minibar, in-room safe, desk

Suite (The Devossion)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only is in the entertainment district and on the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Don't miss out on a visit to Xel-Há Park. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window
Map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.8 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Vagabunda ® - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Cachito - ‬2 min walk
  • ‪Caiman Tugurio - ‬1 min walk

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Luxury all-inclusive hotel near Quinta Avenida
Located close to Mamitas Beach and Playa del Carmen Maritime Terminal, Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only provides a poolside bar, a terrace and a coffee shop/cafe. With amenities such as a white sand beach and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to aromatherapy, a facial or a hot stone massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 4 outdoor pools along with cabanas, sunloungers and pool umbrellas
  • Free valet parking
  • Laundry services, concierge services and smoke-free property
  • ATM/banking services, a ballroom and luggage storage
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 314 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • 47-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and LED light bulbs

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ceviva Cevicheria
  • Fiorella Sapori DÍtalia
  • La Cocina
  • Sushi 'n' Raw Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 116 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 116 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.

We should mention

This property does not have any lifts
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only on 29 Aug 2025 start from RM 1,176.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 116 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Valet parking is free at this property.

What time is check-in at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).

Where is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city centre and within a 5-minute walk of Quinta Avenida and Mamitas Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego Elias Alvarez

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for families.
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away property is in great location & food was limited but good.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff, walkable to restaurants and shops.
Stayed 4 nights in Jun 2025

10/10 Excellent

Reva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how kind all the staff was and how the main area was all outside
Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property and location. The people of the Grand Hyatt are top notch! They truly make you feel welcome.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lidan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The rooms were nice and clean. There is a beautiful view of beach upon arrival, very aesthetically pleasing...I could go on and on. You should book!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Good vibes
Stayed 4 nights in Jul 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall condition and quality of the resort are very attractive to us. We love the pools , the spa and the staff is fantastic - courteous and professional. The beach is nice for a city center location. Algae season might be a problem but we truly enjoy this place.
Stayed 5 nights in Jun 2025

10/10 Excellent

Omy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and polite. Lovely beach front view and great customer service all around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lizzette

Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for your service everything was amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel & Location is amazing, lot's of stores and dinning close by
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,staff and overall experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

shawn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice! Loved it
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect!
Stayed 4 nights in Apr 2025

10/10 Excellent

yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Nice - close to everything
Stayed 2 nights in Feb 2025

10/10 Excellent

benhoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe and a beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Can’t wait to be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Alyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, amenities
Amazing time at the Grand Hyatt, service is top notch.
Stayed 3 nights in Jan 2025

8/10 Good

Aprile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, staff were very kind and helpful, would stay again.
Stayed 8 nights in Jan 2025

8/10 Good

Danilo

Liked: Cleanliness, staff & service
Good hotel
Stayed 2 nights in Jan 2025