Kid Friendly Hotels in Plano

"Very good"

"The bed was very firm and uncomfortable, the room had a smell seems like it was coming from the air conditioner and the walls where thin and you could here everything in the hallway. Overall affordable but would not book again."

"The room was very convenient to the Heart Hospital. Very clean . Obviously an older hotel that has been redone. Elevators were not the best."

"Good service"

"I accidentally made a duplicate reservation and canceled the second one, which was obviously unnecessary. However, the hotel refused to issue a refund due to their policies. The mistake lasted only about five minutes and didn’t cause any issue or block the room I had selected. Even so, they kept the full amount ($600). It would have been simple to refund the money back to my card, especially since the other reservation was used. Very disappointing, honestly."

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"When we arrived and talked with the very unhelpful manager, we were told the room we booked on hotels.com didn’t even exist, and the pictures on the site were inaccurate. They were unable to provide a room with the sleeping arrangements we needed, though we paid extra to have the accommodations, so we requested a cancellation. The hotel is under construction, and didn’t even have restroom signs up. It was a terrible experience and I would not recommend this hotel to anyone."

"So much to love, but under managed. The location is why I’ve stayed here more than once. It’s clean, and was better staffed this time. Management of this property is the issue, last time the 2 elevators, one broke and the other only went up, so I had to walk down 6 flights. This time the pool was closed. They offer no compensation for promised services not available. We need to get back to enforcing these things."

"Nice "