Hotel di Pity Me

"Much improvement on the previous night in Scarborough"

"There was no breakfast available despite the description stating there was. The bath had no plug & the electric shower was very temperamental (from cold to scalding). The decor left a lot to be desired with nails/screws sticking out of the walls. There wasn’t a TV in each room & bedroom furniture was unstable."

"Stayed here before a university move in. I got a complimentary upgrade in room so that I could be near the second rom so had robe and slippers for spa. Comfortable spacious room. Spa very nice but in the morning steam room broken and jacuzzi cold. Gym big with lots of equipment Breakfast excellent. Parking cheaper if you book in advance. Easy walk into town"

"Convenient location in an interesting historical property. Excellent restaurant."

"Charming hotel close to the train station. The manager was kind enough to carry my luggage up and down the stairs. I arrived exhausted and fighting a froggy voice. The food was amazing and I slept well."

"All felt a bit down at heel, in particular the room felt quite old and characterless"

"Good hotel, premium room was worth it. Easy parking and good bus services into town."

"Very friendly staff, went out of way to accommodate extra person"

"Only saw reception staff to check in which was quite late after a wedding. Castle grounds are superb but parking is tricky. We stayed outside in the coach block only one space left well away from our room. The room is very small but clean and served its purpose for a night stay. Obviously very old,the stairs were very steep to the second floor which I didn’t realise I thought it was all ground floor level, which was tricky with mobility issues. Nice to have a later checkout of 11am though."

"Nice hotel however longer than normal check in and checkout process as both times I had to find a member of staff to help me."

"Ample parking. Amazing breakfast. Great views"

"A lovely place. Felt cosy and everyone was friendly and helpful. Food was good. Wished we had stayed for longer"

"Staff great room great, perfect place to stay for taking part in the Great North Run"

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"Good value for money. Very busy over the last couple of days so it took over forty minutes to get our order taken for breakfast on Thursday - which came without the veggie sausage as stated on the menu. I would probably skip the breakfast in future."

"The staff were very friendly and nothing was too much trouble Breakfast was excellent (especially the croissants)"

"We enjoyed everything, the room was lovely, the bed was comfy, the food was lovely and the Staff were very helpful. Especially the lady on the Thursday when we arrived."