Cari Kondominum di Pirbright

"There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

"The staff are very friendly and helpful, the sky bar is lovely and makes excellent cocktails. The breakfast is very good with a great choice of food"

"Good"

"Check-in experience was poor, gave us the incorrect room, no information was provided on form breakfast times, facilities access or in regards to housing keeping operations where as a guest you are required to hand to hand a tab on their door by 10 am to have their room clean and. Over all property is in need of some TLC"

"Good place for transfer and quick stay."

"Friendly and helpful staff Lovely venue and excellent spa and pool facilities"

"Staff was not very cooperative,for the prices they charge,it don’t reflect on service."

"A large hotel - excellent location. The rooms are reasonably comfortable. Some are a little dated. Breakfast was nice"

"I love this hotel. So much character and no up- charges for unnecessary pampering. It has everything you need for the price of a generic business lodge. I would stay here again and again."

"Property was ok. Staff was great."

"I was late because my flight only arrived in the morning. Even though I have put that in the remark in hotel.com, the front office staff is not aware . It take them close to 15 min to settle this. Hope this can be avoided in the future"

"The photos on the website are very misleading. The standard rooms are a lot more basic than photos show in website. Also, hotels rooms are the furthest away from reception I have ever experienced in any hotel. Over the two nights we stayed we me multiple guests complaining about distance from reception and getting lost in never ending corridors"