Hotel Mesra Haiwan Kesayangan di Phuc Yen

"The host family was exceptionally kind. The room was very peaceful and afforded me good sleep"

"I really wish I would have been able to stay longer than just one night. The owners are super sweet and wants to chat etc. So it is a very social place to stay, there are some small restaurants etc close by. As they are renovating it might be a bit noisy at times but for me I didn't mind. Would definitely recommend coming here!"

"Was clean, cheap and near the airport. Good bang for the buck. I would stay again, perfect for airpor stay"

"This hotel likely had not been stayed at in at least a year. The owner was also not aware we were coming after we had made the Expedia booking. He was very kind and made it work, but this hotel, as well as the entire neighborhood around it, is completely run down and looks as if the town was shut down a decade ago. All the surrounding buildings are overgrown by the jungle, boats are half sunk into the lake, no restaurants open except two a long walk away and it appears it's only for locals and...

"Room was not clean, bathroom was NOT clean, after a 1 minute shower drain was blocked and bathroom flooded. Call up reception she looked at it didn’t try to fix the problem or give us another room to shower. "

"All was going well on arrival. Showed flight details for the following day Free inc Airport transfer but following day guy on desk said I had to pay and said he’d ordered. He stated I had said I would sort out my own the previous day. I did not! Seems like a scam when I had already discussed the day before. I ordered my own Grab. Only booked this hotel as I free transfer to airport without any supposed hassle! Poor service."

"Staff was very helpful and accommodating"