Hotel Dekat Peoria Heights Observation Tower

"Room was clean the staff nice the property is dated and needs a lot of cleaning up their phone system didn't even work"

"My daughter and I came for the pool area the hot tub was completely closed off and not working and the pool was not very clean the water was so cloudy you could not even see the bottom of the pool. There were no pool towels on the first day we had to ask a couple times up front and the next day there were a few in the morning. When we checked in at 3:15 most of the rooms were not cleaned because they said housekeeping was running behind"

"Everything about our stay was great. We stayed for 3 nights and 4 days. The breakfast buffet had a good variety of dishes. The pool was always clean and stocked with lots of towels. The cleaning staff did an amazing job. Every time I walked through the lobby or onto the elevator, it smelled and looked freshly cleaned. "

"the location seems kind of isolated; perhaps they are remodeling but it just seemed outdated and it wasn't very clean. "

"Nice "

"WISH I COULD CHECK IN BEFORE 4PM."

"Nice"

"Cozy place to stay"

"Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. "

"We had a great stay! We were always greeted and helped with friendly staff. The room was clean and well stocked. The pool was perfect with warm water and supplied with fresh towels. Breakfast was well stocked with lots of options for a very quick meal like cereal, toast, or yogurt. If you’re looking for a decent “hot” breakfast you won’t find it here. Overall we had a very comfortable stay and would stay again!"

"Breakfast was good, but it could use a protein. Rooms curtains were torn up, but I'm used to it"

"Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape "

"The staff was friendly and helpful. The room was very clean "

"Awesome as usual!"

"Room was too hot at arrival- had to call Maintenance. Temp fluctuated. Restaurant was convenient, good food but slow service. Prepaid for breakfast- could have been good but no entrees available- staff said someone had called in sick and they “were doing the best they can.” Still beat typical continental type breakfast of most hotels. Clean room, comfortable. Good location. Not sure if I would stay here again."

"They had little black spiders there in the hotel room and the pool was tiny my kids didnt go swimming bcuz the pool was too packed with people,and the room was small for a suite and had trash from the previous person under the bed and on side the dresser,the staff was rude also.and they overcharged me."

"Staff was kind and cook was very nice. The room was well kept. "

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

"I booked at this property but had to cancel due to an emergency and they would not let me cancel. The property could not be contacted to even let them know what was going on. Do not stay at this hotel. A SCAM."

"Hot tub hot"