Hotel Keluarga di Penn Yan

"It’s a nice clean hotel. The problem is they don’t have enough housekeeping staff or they have a very hard time managing them. There’s basically no housekeeping. I asked the room to be cleaned 4 times and nothing. Ended up complaining to expedia and got some credit but if you want housekeeping stay away. They don’t really know what they’re doing down there."

"Clean and spacious!"

"Liked the casino and actually won some money! Food options and food itself not worth what you had to pay for it! Hotel room decent!"

"Very clean and the free breakfast was wonderful. The rooms were spacious the staff very pleasant and cordial."

"+"

"Needs updating"

"One of our favorites"

"First room they gave us wasn't cleaned and when arriving at the door was screamed at by housekeeping in arabic(?) I had no clue what he was saying to us but he made a phone call and pointed back to the lobby, followed us to the elevator and was trying to tell my husband and I to go down and the children stay with the bags (that wasn't happening!) Got to the front desk got a new room which wasn't what I booked/paid for so they brought a rollaway bed in and it had yellow stains all over it,...