Hotel Dekat Penfield Arts Center

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"Room was very clean and spacious, beautiful inside we will book again!"

"The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good."

"Check in clerk was outstanding. Professional"

"Good trip"

"Buenisimo "

"The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. "

"did not have breakfast "

"The hotel and staff were wonderful! We planned a trip to The Strong Museum which is literally right next door. It was all by 1 minute walk, best location to visit this museum - specially with small children. The breakfast options were good and food was delicious, something for everyone."

"Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return"

"Very clean and the staff were very friendly. Will definitely be coming back again."

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"Check in was nice and easy but the room was dirty "

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."

"Clean and well maintained, large parking lot. The lobby was very loud on a Saturday night but the room was quiet. Overall a beautiful hotel."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"The bed /mattress is so hard and in poor condition that I cannot sleep. I end up using the blanket from one bed to put under my other bed to make it softer and still slept only two hours the second night The bed linen and towel are so hard I don’t know how they wash it and dry it. It is so rough and scratchyIt’s hard to use. I definitely do not recommend this place, it is absolutely not worth it"

"What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!"