Hotel Dekat Pawtucket Falls

"Locked out of our room for 3 hours sitting on the floor in the hallway. They refused to comp that night stay"

"Front desk staff was great! Breakfast was good and varied. Was able to park near my room in handicapped parking. However, no one cleaned the room or brought clean towels. Front desk was very accomodating. Bathroom sink in room 113 needs attention. Drainage is almost closed. Shower was fantastic! "

"There was still garbage in our room from a previous guest."

"Basic but clean and safe (for a solo female traveler). Plenty of parking, did not try the breakfast. "

"Nice stay, very clean and super friendly staff."

"Very clean. Good breakfast."

"It was fine"

"Quiet and crazy place! Loved it"

"The hotel looked nice, but when we got there every amenity was closed from the pool, spa, and resteraunt. Our spa appointments were canceled days away from our stay due to the masseuse leaving for the weekend. Our room was stated to have a hot tub, but it was just a bathtub with jets, and there was hair in the tub and stains on the curtain. Debris also came out when we turned on the tub faucet. The sink would also not stop dripping. Additionally, there were hornets in the room and the AC did...

"Fine accommodations but the hotel could use some remodeling."

"I’ve been to a couple of hotels and this one is by far the worse one I’ve came across. Pool was dirty, front desk seemed like they didn’t want to be there, hallways leading to the rooms were dirty. Bathroom could have been cleaned better and it had no shower curtain.And on top of that the tv didn’t work, it was so bad I decided to checkout a day early, NEVER COMING BACK…."

"Smells smoke, bed mattresses are horrible,"

"We are a family of 6, the room was large. Mattresses need to be upgraded, they were very uncomfortable. My children enjoyed the pool and breakfast. Close to a lot of things"

"Of the three hotels I have stayed at in North Andover, this one is the cleanest and most convenient for me. Wish the prices would always be what I paid for this last 2 day stay, it would save me from having to go to the other hotels when I come up once per month for two days at a time."

"Pull out sofa blanket from clean linen bag was dirty. Otherwise, no complaints about the experience. "

"Hi, my stay at Double Tree/Hilton Andover overall was good. The Hotel itself was was lovely, neat and clean. The spacious room was very neat and clean. I had trouble sleeping with such soft pillows, even when placing three pillows on top of each other. Also traveling with a seeing/walking impared person, it was difficult to enter the Hotel with the circular entry door. Only one person can fit in the small circular space. I couldn't help her exit this type of door. The entry door on the side, is...

"Everything was well maintained and the staff was helpful and courteous"

"Great"