Dear Tan, Many thanks for your positive reviewed and do sincerely hope to welcome you back to Pattaya very soon. Kind regards, Jeerapong Hantulah Resident Manager

Dear Randolph,Thank you for your positive feedback regarding our friendly staff! We greatly appreciate your acknowledgment of our team's efforts in ensuring a warm and welcoming atmosphere during your stay.Providing excellent service and a friendly environment is a top priority for us, and we are delighted to hear that our staff made a positive impact on your experience.If you have any specific commendations or suggestions for improvement, we would love to hear them. We look forward to the opportunity to welcome you back for another pleasant stay.Thank you for choosing our hotel!Warm regards,Wimon PHALEECluster Front Office Manager

Dear Valued Guest,Thank you for choosing our hotel and for sharing your feedback. We appreciate your honest assessment.We acknowledge your suggestion regarding the need for renovation, and we take such feedback seriously. Our goal is to provide a comfortable and updated environment for our guests. We will certainly consider your comments as we plan for improvements in the future.We value your patronage and hope to have the opportunity to welcome you back in the future, offering an even better experience.Best regards,Wimon PHALEECluster Front Office Manager

Dear AKIRA,Thank you for the brief but positive feedback! We're delighted to hear that you had a very good experience during your stay. If there's anything specific you enjoyed or any suggestions for improvement, please feel free to share.We appreciate your support and hope to have the pleasure of welcoming you back for another very good stay in the future.Best regards,Wimon PHALEECluster Front Office Manager

Dear Kristjan,Thank you so much for taking the time to share your review! Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Wimon PHALEECluster Front Office Manager

Dear HARUKI,Thank you for your concise and positive feedback! We are delighted to hear that you had a pleasant experience during your stay at our hotel.If there are any specific aspects of your visit that you particularly enjoyed or any suggestions you have for improvement, we would love to hear more. Your feedback is valuable as we continuously strive to provide a comfortable and enjoyable environment for our guests.We appreciate your choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Wimon PHALEECluster Front Office Manager

Dear Andre,Thank you for your kind words about our staff! We are thrilled to hear that you had a positive experience with our team.Ensuring a friendly and welcoming environment is essential for us, and we appreciate your acknowledgment of our staff's efforts. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to share.We look forward to the pleasure of welcoming you back for another pleasant stay in the future.Thank you for choosing our hotel!Warm regards,Wimon PHALEECluster Front Office Manager

Dear Sylvain,Thank you so much for your fantastic review! We are thrilled to learn that you thoroughly enjoyed your stay with us. Your positive feedback is greatly appreciated, and it serves as a wonderful encouragement for our team.We are committed to providing excellent service and a memorable experience for our guests, and we are delighted that we could exceed your expectations.We look forward to the pleasure of welcoming you back for another outstanding stay. If there are any specific preferences or requests you have for your future visits, please feel free to let us know.Best regards,Wimon PHALEECluster Front Office Manager

Dear Hyeonkoo,Thank you for your fantastic 5-star rating! We greatly appreciate your positive feedback, and it's always a pleasure to know that our guests had an excellent experience during their stay.Your satisfaction is our utmost priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

Dear Kristian,Thank you for your fantastic 5-star rating! We greatly appreciate your positive feedback, and it's always a pleasure to know that our guests had an excellent experience during their stay.Your satisfaction is our utmost priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

Dear Gemayne,We appreciate your wonderful 5-star rating and your kind comment, "lovely." It means a lot to us to know that you had such a positive experience during your stay.Your satisfaction is our priority, and we look forward to the opportunity to welcome you back in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

Dear JACQUES,Thank you for taking the time to share your experience. We appreciate your feedback and the rating you've provided.We're delighted to know that you had a pleasant stay with us, enjoyed the delicious food, and found our service staff to be good. We will continue to strive for excellence to provide you with an even better experience in the future.We look forward to the opportunity to welcome you back, and if you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

Dear David,Thank you for choosing to stay with us, and for taking the time to share your experience. We're thrilled to see your 5-star rating!We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know.Warm regards,Wimon PHALEECluster Front Office Manager

Dear Michael,We appreciate your glowing review and are thrilled to hear that you had an excellent and quiet stay with us.It's wonderful to know that you found our location convenient, offering a peaceful atmosphere while still being within walking distance to everything you needed. We are proud of our outstanding staff who aim to provide the best service possible, and we're delighted that you recognized their efforts.Maintaining our property to the highest standards is a priority for us, and we're glad you noticed our well-maintained indoor and outdoor areas where you could relax and unwind.We look forward to welcoming you back for another enjoyable stay. If you have any special requests or preferences for your next visit, please feel free to let us know. We're here to make your stay as pleasant as possible.Thank you once again for choosing to stay with us and for your kind words. Until your next visit!Best regards,Wimon PHALEECluster Front Office Manager

Dear Kyle,Thank you for sharing your feedback following your recent stay. We appreciate your comments and are pleased to hear that you had a good overall experience.We apologize for the low water flow in the shower and any inconvenience it may have caused. Your feedback helps us identify areas for improvement, and we will investigate and address this issue to ensure a more comfortable stay for our guests.We value your patronage and look forward to welcoming you back for an even better experience in the future. If you have any additional comments or suggestions, please feel free to share them with us.Thank you for choosing our hotel!Best regards, Wimon PHALEECluster Front Office Manager

Dear Bengt-Ake,Thank you for your wonderful 5-star rating! We greatly appreciate your support and are delighted to hear that you had an excellent stay with us. If you have any specific feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.Best regards, Wimon PHALEECluster Front Office Manager

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address your concern about the location.We apologize for any difficulty you experienced in finding our hotel from 2nd Street. We understand that ease of navigation is essential for our guests, and we will work on improving our signage and directions to make it more convenient for future visitors.Your feedback is valuable to us, as it helps us enhance the overall guest experience. We hope that, despite this inconvenience, you had an enjoyable stay with us.If you plan to visit us again in the future, please feel free to reach out to our front desk for detailed directions or any assistance you may require. We would be delighted to make your next visit as smooth as possible.Thank you once again for your feedback, and we look forward to the opportunity to host you again.Warm regards,Wimon PHALEECluster Front Office Manager

Dear Jesper,Thank you for your wonderful 5-star rating! We greatly appreciate your support and are delighted to hear that you had an excellent stay with us. If you have any specific feedback or if there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Best regards,Wimon PHALEECluster Front Office Manager

Dear Ka Kit,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced during your stay.We understand the frustration that can come from unexpected room changes, and We appreciate your understanding in accepting the alternative arrangement of two rooms with an adjoining door.We are glad to hear that you enjoyed the warm greetings from our hotel staff and found the swimming pool to be clean and inviting. However, we deeply regret the issues you encountered with the toilet in your room and the cleanliness of the terrace benches. Rest assured, we take your concerns seriously, and we will be addressing these matters with our maintenance and housekeeping teams to ensure such issues are not repeated in the future.Your feedback regarding the lack of shops nearby has also been noted. We continuously strive to improve the amenities and services we offer to our guests, and your input will be valuable as we consider ways to enhance the guest experience.We truly value your patronage and regret that we were not able to meet your expectations on this occasion. If there is anything further you would like to discuss or if you would like to provide additional details about your experience, please feel free to reach out to our guest relations team at fom@hchbaraqudapattaya.com.We appreciate your feedback as it helps us improve and provide a better experience for our guests. We hope you might reconsider staying with us in the future and allow us the opportunity to make things right.Thank you once again for choosing our hotel for your stay.Best regards,Wimon Phalee / Cluster Front Office Manager

Dear Andrew,Good Afternoon from Mercure PattayaThank you very much for a wonderful score and hope to see you again next time.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Khun Woraporn, Greetings from Mercure PattayaThank you for sharing your score and hope to welcoming you back to stay with us again in the near future. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Eh,Thank you for taking the time to share your experience with us at the Mercure Hotel Pattaya.We are shared your feedback on the room cleanliness with our housekeeping.Thank you for selecting the Mercure Hotel Pattaya for your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office Manager.Mercure Hotel Pattaya.

Dear Peter,Thank you very much for good score.Thank you for selecting the Mercure Hotel Pattaya your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office ManagerMercure Hotel Pattaya

Dear Paul, Greetings from Mercure PattayaThank you very much for rating us a good score and hope to see you again.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Patrick,Thank you for taking the time to share your experience with us at the Mercure Hotel Pattaya.Thank you for selecting the Mercure Hotel Pattaya your stay in Pattaya. It was a pleasure having you as our guest.We look forward to welcoming you back very soon for another memorable stay.Best regards,Kritsada S.Assistant Front Office ManagerMercure Hotel Pattaya

Dear Alan, Greetings from Mercure PattayaThank you for an awesome score and hope your next visit will pleasant as previous one. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Hoi Cheung, Thank you very much for your compliment about the staff. Aside of feedback about the hardware, we are on plan to touch up with in this year and hope to have a chance to welcoming you back to our new hotel. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Khun Natsarin, Greetings from Mercure PattayaWe are disappointed to read that the service is not meet the standard. Please accept my sincere apologies for any inconvenience caused. It totally my fault to not train our staff well how to handling the situation. Anyhow, I hope to have a chance to turn your experience around. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Lap Chi, Greetings from Mercure PattayaThank you very much for your comment and hope to see you again. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Jon, Greetings from Mercure Pattaya HotelThank you for your feedback and we are sorry to read that overall experience had not meet your expectation and we hope you will give us a chance to turn your experience around. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Alvin Budi, Greetings from Mercure Pattaya HotelThank you very much for an awesome score and we hope your next visit will pleasant as previous one. Best Regards,Chunlika KhamalCluster Front Office Manager

Dear Russell, Greetings from Mercure Pattaya HotelThank you for sharing your feedback during visit our hotel. We are disappointed to see that your score provide shows that overall experience had not meet your expectation and hope to have a chance to welcoming you back to stay with us again.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear PREMAVATHI, Good Morning from Mercure Pattaya HotelThank you very much for a wonderful score and hope to see you again. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Randolph Good Morning from Mercure Pattaya HotelThank you very much for a nice score and hope to welcoming you back to stay with us again in the future.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear janne k, Good Morning from Mercure Pattaya HotelThank you very much for sharing your feedback and we are glad to read that overall experience had meet your expectation and hope to see you again.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Trine, Greetings from Mercure Pattaya HotelThank you very much for sharing your feedback during stay with us and glad to read that overall experience had meet the expectation. Regarding to the comment about the balcony. I already shared your feedback to our management for further action and hope to see you soon.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Thomas, Good evening from Mercure Pattaya HotelThank you very much for rating our hotel and hope to see you again soon. Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear value guest, Greetings from Mercure Pattaya HotelThank you very much for taking time to telling us about your experience during stay with us. We are sorry to read that overall experience did not meet your expectation. Anyhow, we are on plan to refurbish the hotel to be more delight and we hope to have a chance to welcoming you back.Best Regards,Chunlika KhamlaCluster Front Office Manager

Dear Takahisa, Greetings from Mercure Pattaya Hotel, Thank you for the kind review, so glad you enjoyed your stay with us and hope to see you again very soon. Best Regards Chunlika KHAMLACluster Front Office Manager

Dear Mr.Ralph, Thank you very much for you wonderful score during stay with us. We glad to read that our hotel had met your expectation and we hope your next visit will be as pleasant as the previous one. Best regard Sukruethai Jampadang Assistant Front Front Manager

Dear Thomas, Thank you very much for a great score and comments during stay with us. We are glad to learn that our hotel style is match with yours and really appreciate your feedback and hope to welcoming you back to our unique Baraquda again. Best Regards, Sukruethai JAMPADANG Assistant Front Office Manager

Dear value guest, Greetings from Mercure Pattaya Hotel Thank you very much for your feedback during stay with us and we are glad to read that our staffs are fulfill your satisfaction and we hope to welcoming you back to stay with us again. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

Dear Shaun, Greetings from Mercure Pattaya Hotel Thank you very much for sharing your feedback during stay with us and hope to welcoming you back to stay with us again. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

Dear Noel, Greetings from Mercure Pattaya Hotel Thank you very much for your rating and giving us a great comments during stay in our hotel. We are glad to learn that overall experience had met your expectation especially about our staffs and hope to see both of you again. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

Dear Khun Sipalak, Greetings from Mercure Pattaya Hotel Thank you very much for a wonderful score and hope to welcoming you back again to stay with us in the near future. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

Dear Mark, Greetings from Mercure Pattaya Hotel Thank you very much for a wonderful score and moreover the score let me know that your stay is enjoyable and hope to welcoming you back to stay with us again in the near future. Best Regards, Chunlika KHAMLA Cluster Front Office Manager

Dear Guest Greetings from Mercure Pattaya Hotel! Thank you for sharing your experience regarding of your stay at our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. We are looking forward to welcoming you back soon and hope to exceed your expectations on your next stay and stay safe home. Yours sincerely, Suthee S. Front Office Manager