Hotel Dekat Pardee Rose Gardens

"Was booked for three nights at this hotel. Got there and they had given my room away. Said that they had run my card before I even got there and that it declined, which it actually didn’t, my credit card company froze my card because I thought it was fraudulent, so they canceled my reservation. No phone call or anything. Upon arrival to the hotel Expedia said that my room was still booked. The lady at the front desk was extremely rude. Called to speak to management the next day and they said...

"The hotel looked great, the staff was very friendly, the breakfast was great but the heat didn`t work. The maintenance man brought up a portable heater. Therefore the overnight stay was terrible & we woke up in the morning sweating because the heat was working again."

"Staff are very kind!"

"Beautiful quaint rooms and bathrooms, and very clean"

"Beautiful and very new hotel and hotel rooms. The hotel rooms were huge very spacious. Breakfast was delicious and easy easy check in and check out will stay again if in the area."

"There was no breakfast. Which was a bit of a disappointment."

"I don't know if I should be appreciative of the fact that they include breakfast or be disappointed that the scrambled eggs are so watery. Food and coffee tastes cheap but it's better than no food at all. "

"Did not eat at establishment. Elevator area (lobby) has a stale odor. Room appeared to be clean however the Comforter appeared dirty. Sheets were questionable. Bathroom had hair in the sink and shower. I went out and bought supplies and cleaned the room. Stayed there due to daily radiation therapy at Yale. Staff was friendly, no noise so I overlooked the issues. "

"Breakfast was great"

"It was a small cute hotel however, sofa bed had yellow and brown stains. The outlets in the bathroom didn’t work, we needed to get our room key reactivated because it didn’t work after eating breakfast. "

"Excellent hotel. Very clean, convenient and the staff is just amazing. Helpful and courteous. Definitely will stay there again "

"I won’t stay here again. The place is outdated and they have no amenities. "

"Breakfast was fine . Room was clean "

"Old hotel. Very basic but clean. "

"Nice and clean"

"Clean room, good services."

"Good clean hotel with friendly staff"