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"10/10 would stay here again. Everything was so convenient and close by. We stayed at the tourquize adults only side and the room we had was spacious and clean. Towels were switched twice a day, amazing!! Fridge and snacks stocked every day but do you really need it when all the food and drinks were easily available? Spoiler: yes because those passion fruit gummies were so tasty and a cold cola at 2am was an experience I didn’t know I needed. Marie and Adrian were our butlers and they were helpful and professional. Marie especially helped us quite a bit with random things we needed and had perfect timing. Lorenzo’s was our favourite restaurant (the fig pizza!!) and the adult only pool was a nice relaxing touch away from the other pools with kids. Also the arrachera steak they had poolside was delicious. Loved the cafe they had, lots of different coffee options. They also have churro and taco carts around the resort. The only critique I have is the desserts in general were not great (except for the pistachio cannoli at Lorenzo’s) There were a bunch of activities but make sure you figure out which ones need reservations because we weren’t able to attend some. But the one we did attend was fun. The beach was pretty but it gets really busy and there aren’t a lot of beach chairs, so I suggest getting there early to claim a spot. Overall great stay. "

"The best hotel ever !"

"Great hotel "

"The food here is high quality, very fresh and lots of choices, the stay here was perfect from service to rooms that is very clean . They extended our checkout as complimentary since our flight was delayed. The reception manager was very accommodating . The best was the Christmas party they held it was unbelievable from the show to the abundance of food!!!! above our expectations . Will definitely come back !! Thank you for your hard work amigos 💜💜💜"

"We had a great vacation at crown paradise Cancun. Pools, beach, food, location everything was excellent!"

"Excellent resort with amazing food/restaurant options. Family friendly environment with great options for kids including pools, fun activities. Beautiful view of Caribbean oceanfront. Very friendly staff, ighly recommend the stay here!"

"Great people and great service. I would definitely go back. "

"We loved everything in this hotel! "

"This property was very chilled. Some of the property is wheelchair accessible the parts that aren’t the staff is very helpful to help get around."