Hotel Keluarga di Pantai Pontoon

"Clean, comfortable and friendly employees. What more could you ask for? It's not the 5-star Ritz, and that is OK, we weren't expecting it to be. For the price we paid the hotel was more than satisfactory. A great choice for any weary traveler looking for accommodations overnight. Oh, and the air conditioner worked amazing!"

"Decent place , clean , well maintained."

"A"

"staff was very unfriendly. I asked for a accessible room - the "bench" for the tub was on the floor - with the guest expected to lift it and put in the tub. A handicapped person?? ridiculous. And the front door was not accessible at all - trying to get into the lobby with luggage, and a very heavy door that would was not automatic, was difficult to say the least. Very, very noisy all night long with other guests. Never addressed by the staff."

"The pool wasn’t open, the shower was leaking, the ceiling in the bathroom was falling down, the breakfast was only eggs & waffles, stale cereal and the milk was in a pitcher no individual milk and no water, there was a container for bread, begals and donuts but it was empty I will not be staying there ever again"

"My room was clean and comfortable. All staff including the shuttle staff were professional and welcoming. I had to stay at this establishment because my flight was canceled. I made a great choice!"

"Staff was very welcoming and helpful, Room had water seeping through laminate flooring not sure if it's from cleaning or the ac leaking under it. Only eggs at buffet breakfast was hard boiled. Would have been nice to have a hot tub after a long days travel. Could use a few more seating at pool area, currently only has two tables. Restraunt across parking lot( urban farmhouse) was super convenient and food was very good and affordable."

"Did not know was under construction!! Hammering until 7pm. Strong paint odor. Shower did not work. No maintenance. Moved me to another room to shower!!"