Hotel Dekat Pantai Patong

"I originally planned to give this hotel 3 stars because of an unpleasant experience I had at the rooftop pool bar. However, the professionalism, kindness, and exceptional customer care of the General Manager, Sumontha, completely changed my opinion and honestly made me realize why this hotel truly deserves a full 5-star review. What impressed me the most was how seriously the management handled the situation. Instead of ignoring the issue, Sumontha personally made sure everything was resolved...

"Staff and room was excellent "

"Kakitangan hotel yang mesra.terbaik. Tilam agak keras.. Kemudahan bilik perlu penambahan hair dryer iron baju.kerana semasa memilih bilik tersebut pihak hotel ada mnyediakan.tetapi apabila sampai.tiada khidmat tersebut..saya juga ada menghantar mesej meminta deco di bilik.tetapi tidak dibalas dan tiada apa apa yg mereka buat...wajar mengrespond setiap massge pengguna hotel.terima kasih"

"Great"

"The location was great. The staff was super friendly, helpful and honest. The spa was a definite must do. I went to the spa twice and had a great and respectful massage both times. The breakfast had made to order eggs if you wanted it and a good selection from various countries. The only negative to the breakfast was that the hot food on the buffet was a bit cool. They have good room service. The A/C worked great. I would definitely go back."

"Room was spacious and cleaned everyday, pool was amazing but could have a bit more shade at main pool, breakfast had big variety Overall great location, great resort"

"The property was in good location and very clean and good"

"Very social hostel. Staff is very friendly and organizes activities throughout the week. It is an excellent location for beach and nightlife."

"The stay at Austrian Gardens, for the price, was a truly pleasant stay. The service staff were friendly and prompt with their service, and even handled the troubles (e.g. multiple blackouts, wifi breakdown) effectively. The areas were well-maintained with daily housekeeping. Honestly, the place was calming and relaxing after a day's out. Location is also very walkable distance to Patong Beach, the shopping malls (20 mins walk) and accessible by transport. Just an area of improvement would be...

"Had a great stay. Very friendly staff. Excellent location"

"Great value. Easy beach access and many food options nearby."

"Excellent hotel, friendly staff."

"Excellent stay within fifty meters of the beach and short ride to the central nightlife period"

"Staff are very friendly and comfy bed"

"The entire staff were very attentive and helpful. Breakfast was excellent. Location was perfect. Room was very nice."

"Excellent service"

"Gostaria de ressaltar a qualidade excelente do atendimento do colaborador do bar da piscina. Muito simpático, prestativo e educado, ficamos praticamente a maior parte do nosso tempo na piscina por ser o final da nossa viagem e precisávamos descansar, e o funcionário muito divertido, atencioso nos serviu muito bem. Do contrário das recepcionistas do hotel que além de demonstrar impaciência, quando informei que havia a possibilidade de retornarmos ao hotel devido questões do nosso voo, foi rude e...

"The staff was fine but the hotel is old and no elevator."