Search Riad in Panhandle Plains

"This Hotel needs to be updated. The door to the room wouldn’t close unless you slammed it shut, the bathroom shower head was extremely low, the bathroom needs an overhaul, the WiFi was awful, the ice machines were broken, the ironing board cover was torn & the house keeping didn’t take out the trash 3 of the 4 nights we stayed there despite me putting it in garbage bags for them to take. The employees were very respectful. Overall, this was a pretty bad experience and I’m usually not that picky but I have to call it what it is. "

"Breakfast was bad. I saw their server washing dishes and immediately came over to serve food without gloves or proper hand washing. "

"The staff was fantastic! My issue was the breakfast"

"Sheets were not clean. Room was missing items that we had to repeatedly ask for. The breakfast food was cold. "

"This place is under renovation but they are not doing the rooms. Very old, nasty, dirty rooms, no tv remote, tv is old and fuzzy, the kind of place you want to leave your shoes on all the time and not sit anything down. Only reason I gave it 2 stars is staff was great and shower, while nasty, had good pressure and hot water but is perfect size for someone 5' tall."

"It was a decent place to stay with a great staff"

"All staff were great— friendly, respectful, courteous and very helpful. TJ was amazing. Owners are making their staffs jobs so very difficult from major lack of maintenance. I got there- to find pool closed for renovation. Elevator broken. Our room was on the third floor. Best entrance to bring luggage up stairs - card reader broken- so one could person had to hold the door while the other carried in luggage. We get settled in our room only to realize the air conditioner didn’t work and it was 77 degrees in our room. Issues getting TV to work. That was just us. TJ worked very hard to make as much right as possible. Bu what an impossible task they have given him. The rooms initially looked nice- and they are- but the maintenance for the rooms and property is SEVERELY lacking It’s a shame- it’s a really nice place and the initial Renovation was good. But why bother if you’re going to let it fall apart from regular use. Breakfast was good- nice lobby- great staff at breakfast too! "

"Friendly staff and convenient location to college campus"

"Great place! My son loved the theming! I loved that I didn’t even have to check in. They sent a text with a door code and that was that, they were very quick to respond to texts and even helped me with some other questions I had about the area. If your staying and have time I highly recommended dinner at the big Texan steakhouse! It was great! I would also recommend driving out to Palo Duro canyon. It’s about a 25 minute drive and really cool Also…while this has nothing to do with the hotel itself, it’s worth keeping in mind , the hotel is right next to the steakhouse, which is open later and people drink too much . We had to text the hotel and let them know there was some drunk women crying and yelling well beyond 1 am, the hotel was fast to send someone out to deal with it so that was good. "