Hotel Dekat Pan Pacific Toron

"Very noisy and not well maintained"

"Accessibility is a real issue. Ramp to the Lobby is quite a distance from the handicap parking. Once in the lobby to check-in, you must go back outside and use another outside ramp to access the elevator and ground floor rooms. Restaurant is also not easily accessible. Apparently there is a ramp but we never saw it. Opted for room service but the order never went through to the kitchen. Waited an hour and then I went to the restaurant and re-ordered our dinner. Staff were very helpful...

"Excellent!!"

"Great breakfast"

"Very very clean, room had a sitting kitchen with a coffee machine and a fridge. The furniture and carpet were dated , but renovation effort was visible in the bathroom. No elevator, however staff offered to help with the luggage. Air conditioner was super loud, it made it difficult to sleep. All in all a good place, but a bit pricey."

"The breakfast is great! The rooms are spacious and clean! Good value for your money. Only downfall if you are tired, you have to go back downstairs to put the ticket in your car."

"Toilet gave us problems. View was some industrial heating and air conditioning unit. Not pleasant."

"Arrangements were made upon checking in that we would pay by debit upon checkout,however first thing in the morning they slid a receipt under our door and took the payment off the credit card they held for security. Have stayed2 times at the other location and was much nicer."

"We loved the stay there very quiet nice helpful people it’s was amazing definitely staying here again amazing clean the clean your room as soon as you leave and you come back to a clean fresh sheets room thank you"

"Clean room 💯 Staff was very nice all of them Breakfast was good and servers very nice The building really could use some renovation; some parts of the hotel look old. But everything else was very pleasant during our stay."

"Even just as you enter their premises to check-in, you are met with that”freshness” the smell that makes you feel alive after a long day’s travel.-One-of-a-kind! The front desk staff was also very friendly and kind. Early Friday in our stay, in breakfast, I ask the kitchen house staff if the sausages were pork( we don’t eat pork) . She said” I’m sorry, it is, but tomorrow I will tell the staff to serve turkey instead.” Saturday, we had Turkey sausages. Thank you! Heidi"

"Staff was accommodating and excellent. Breakfast bar includes hot foods"

"Nice spot!"

"This hotel is located across from a restaurant complex so lots of options for food nearby. Mostly for lunch & dinner. Breakfast at the hotel is a limited menu but what they have is done well & freshly cooked. Price is reasonable for the area. The hotel restaurant is usually empty at lunch & dinner. The bar isn't busy in the evenings. Breakfast is busier & the waitstaff were friendly, fast & efficient. This is a pet friendly hotel which worked well for us. The room was clean. Hubby inspected...

"Great breakfast, close to many amenities. Newly renovated rooms, with great layouts. Able to select your preferred room location once booked & using the hotel's app. Digital key option was so useful!"

"We had an excellent stay no complaints"

"Great staff, beautiful rooms, and crazy comfortable beds."

"Didn’t get the room I have booked. They gave me uncomfortable spare beds."