Cat & Dog Friendly Hotels in Palatine

"Room was clean, shuttle service very easy to use. "

"Great breakfast "

"Beautiful, clean room. Breakfast was good. "

"The staff was not helpful. We stayed there the night before an international flight and the night we got back. We had to pay $50 per day for parking. "

"Parking and check in was easy and quick. No issues at all during our stay. "

"It was ok"

"Did not use"

"The hotel was very clean. Staff was nice. There is no elevator for those that can’t do stairs. However the stairs are small enough that it is not difficult I wish that they had soap that was bigger than a dime and even a box of tissue wouid be nice. "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."