Hotels near The Pines Golf Course

"My husband and I have been going to Grandview Lodge in Brainerd, MN for the past 25 years and have always enjoyed it. Well, that came to a halt after our last stay. The rooms, while being updated, are pretty tacky as well as the walls being paper thin. I thought we had people in our room one morning, but as it turns out, it was the cleaning crew cleaning the room next door. It was that loud!!! The biggest concern however, was at checkout when I had a concern and literally, wanted Chris, the Front Desk Manger, to just acknowledge my concern. He was completely dismissive of my concern, of me and the fact that we had just spent money at the spa, Northwoods Pub, etc. He was all about principal and that I was wrong, and he was right. He did nothing wrong and that was it. I point blank asked him if he was going to do anything to make my stay better and he said no. So then I asked him, so you are OK with me leaving upset and he said Yes. No Customer Service at all. I am in customer service and I can tell you, that I would NEVER have treated anybody like that. I would have listened and then talked but never just be dismissive of a 25 year customer. The funny thing is that my husband and I had just talked about possibly buying some Grandview Real Estate the night before. Well, guess what, that will never happen. I am so sad about this as we had always enjoyed our stays in the past, but all it takes is one person to ruin something and turn all memories into a negative. Th"

"Smooth reservations and communications"

"Every detail was amazing!"

"The room was clean and perfect! Super cute little lodge with everything I needed for my overnight stay! Look forward to staying again!"

"Not sure what all the bad reviews are about....this place was great! Very clean and spacious!"

"Beautiful property, well cared for, clean and so comfortable. Plenty of room for us all (we had 6 people) Beds were amazingly comfortable, bathrooms and kitchen were stocked and clean. We honestly had no issues. The host was easy to reach and quick to respond when we had a question, and Causeway amenities were all wonderful. We had a wonderful time."