Hotel Keluarga di Oulad Hassoune

"Fantastic "

"Beautiful room, excellent pools, really lovely environment. Staff very smiley, polite and helpful. Almost faultless. They arranged taxis as needed. Spa was also wonderful. However….. Bottle of water 1L cost £6-7, air con hugely noisy, bed very uncomfortable, staff v e r y s l o w to serve drinks / food once ordered. It’s a new set-up so I have no doubt it will improve."

"Room was great, couldn’t complain. Understanding it is currently a heatwave AC will struggle and only place to cool down was lobby. Would have been great if pool times were extended due to heat. Activities - didn’t really see anything apart from water volleyball nor was I once approached and asked if I’d like to join. Been told that due the heat, only water sports and stretching is happening. Staff were excellent through out the stay! On to the hotel food - breakfast, lunch, snacks were fine...

"Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint."

"The hotel staff is outstanding, warm hospitality and very attentive. The hotel is beautiful, the spa and yoga class was amazing and the restaurant serves flavorful food. I cannot thank enough the hotel staff, I had an amazing stay"

"We all loved it! Great selection of slides, pools. It says they have 4 restaurants but really it was one restaurant that had buffet style breakfast, lunch and dinner, one restaurant that opens from 3 pm to 5 pm for crepes and hamburgers and one cafe with pastries and sandwiches. In general the slides could use some repainting. Staff can do better with cleaning up the common area around the main pool/main cafe since that’s where most guests hang out. Our room was big enough for 5 people. But...

"Great hotel. Same standard as Four Seasons and MO"

"Liked Kind helpful staff everywhere Room fine Grounds lovely and well kept Food good variety, bbq outside usually good call, pizza nice, breakfast fresh made Moroccan pancakes, adult seating area always had space and was peaceful AI drinks good, beer fine, cocktails made fresh. Orderly lines to get served Other holiday makers good, didn’t see pushing in etc Medina area not as busy etc as I expected. Traders friendly but they are pros so don’t expect great deals! Price was pretty low so...