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"Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area). "

"Staying at the Highland Hotel and Spa was such a beautiful experience! Waking up to the breathtaking view of Mount Fuji felt like a dream, and the kindness of the staff made me feel truly cared for. Every moment here was filled with warmth and peace. A place I will always hold in my heart."

"Great 1 night stay. Perfect location only a 5min walk from Gora station where you get both the train down to Odawara and the cable car for the start of the circular trip around Hakone. Really quiet and plenty of free drinks and snacks from 3pm onwards then free alcohol from 1900 which was a nice touch. Also has private and public Onsens you can use."

"Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding."

"Everything was iimpeccable. Beautiful views, facility and staff "

"We stayed here after climbing Mt Fuji and really enjoyed our stay. The hotel staff was nice. We were bummed out that the onsen is a public onsen and we ended up not using it because I was traveling with kids who were uncomfortable with it. Otherwise gorgeous hotel perched on a hill. "

"食べきれないほどのご馳走でした。 ご飯は勿論ですが、水が美味しかった。"

"The breakfast included was pretty handy, specially if you are climbing Fuji san and have no time to waste in the morning. It was a japanese style, so no bread. The food was delicious. The room itself was small but very tidy and clean. Good range of personal care items available close to the front desk."

"Fuji view, close to fuji q highland. Onsen included."