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Ulasan tentang Smile Hotel Shinosaka

3 out of 5
Smile Hotel Shinosaka
6-1-11 Nishinakajima, Yodogawa-ku, Osaka, Osaka

Ulasan

9.4

Luar Biasa

Penilaian 10 - Cemerlang. 158 daripada 220 ulasan" "
Penilaian 8 - Baik. 50 daripada 220 ulasan" "
Penilaian 6 - Boleh diterima. 6 daripada 220 ulasan" "
Penilaian 4 - Lemah. 4 daripada 220 ulasan" "
Penilaian 2 - Teruk. 2 daripada 220 ulasan" "

9.6/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Hugens

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very close proximity to the Midosuji line and had a good food places around!
Menginap 4 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 28 Mei 2024
Dear Mr./Ms Thank you very much for staying at Smile Hotel Shin-Osaka.As we are a Smile Hotel, all of our staff strive to provide services that will make our guests leave with a smile on their faces, so we are really happy that you were satisfied with your stay.We believe that there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy, so we hope that you will visit our hotel when you are in the area.All of our staff are looking forward to seeing you again.Smile Hotel Shin-Osaka Front

10/10 Cemerlang

Dimitar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Alles bestens
Menginap 4 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 27 Mei 2024
Dear DimitarThank you very much for your stay at Smile Hotel Shin-Osaka.We are delighted to hear that your stay with us was satisfactory.We are sure that there are still some things we have not done well, but all of our staff will continue to work hard to make the hotel even better.We hope you will visit us again when you come to Osaka.We look forward to welcoming you to our hotel.SincerelySmile Hotel Shin-OsakaFront desk

10/10 Cemerlang

IDEGUCHI

Sukakan: Kemudahan, keadaan hartanah & kemudahan
丁寧に接客していただきました。 お世話になりました。
Menginap 1 malam pada Mei 2024
Respons daripada スマイルホテル新大阪でござます。 pada 26 Mei 2024
この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。この度のご宿泊に際し気持ちよくお過ごしいただけたご様子何よりと存じます。また、スタッフの対応についてもお褒めの言葉を頂戴し、スタッフ一同大変励みになります。まだまだ至らない点等あるかと思いますが、今後もお客様に満足してお過ごし頂けます様、より精進して参ります。ぜひ、お近くにお越しの際はまた当館をご利用いただきますことスタッフ一同心よりお待ちしております。お忙し中、口コミのご投稿を賜りまして、誠にありがとうございました。

10/10 Cemerlang

Andres

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient austere hotel very near Midosuji station (and 1 stop for shin-osaka) with expected amenities, spacious room in my opinion (compared to other hotels we stayed in during our travel) and very helpful staff! I had a special request for a delivery that was made for me and they helped me a lot! Even as to make a phone call to the owner of a shop. (I only had an esim for the trip). I would definitely come back.
Menginap 6 malam pada Mei 2024
Respons daripada スマイルホテル新大阪 フロント pada 25 Mei 2024
We are very encouraged by these kind words."Thank you very much for choosing Smile Hotel Shin Osaka. We are relieved to hear that your stay with us was satisfactory. We will not rest on our guests' words and will continue to work hard to provide you with even better service in the future. We will continue to value the opinions of our guests and aim to make our hotel a safe, secure and enjoyable place to stay, so we hope you will visit us again when you come to Osaka. We look forward to welcoming you again.

10/10 Cemerlang

Corey

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was a great property, close to public transport and restaurants. Clean rooms and plentiful amenities. Would reccommend !
Respons daripada Smile Hotel Shin-Osaka Front pada 22 Mei 2024
「I am really happy to hear you say that you would recommend this hotel!」Thank you very much for staying at Smile Hotel Shin-Osaka.The location is highly recommended as there are three train stations and a downtown area nearby.We are also relieved to hear that you had no inconvenience during your stay.I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

Gustavo

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to subway line. Newer hotel
Menginap 4 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 21 Mei 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are very pleased to hear that you were satisfied with your stay.We know that there are still some things that we have not been able to perfect, but all of us at Smile Hotel Shin-Osaka will continue to work hard to make our hotel even better.We hope you will visit us again when you come to Osaka. We look forward to welcoming you to our hotel.

10/10 Cemerlang

Makenna

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel room we stayed in was super nice for two people to stay in. It felt so clean and we never had an issue hearing other hotel guests while in our room. The workers were also very kind and patient and did their best to accommodate through the language barrier. There were also a lot of nice restaurants around the hotel we loved to eat at, so we are glad we stayed there and got that opportunity.
Menginap 4 malam pada Mei 2024
Respons daripada スマイルホテル新大阪 フロント pada 19 Mei 2024
We are really happy."Thank you very much for choosing Smile Hotel Shin-Osaka.We are sure there are still some things we have not done well, but we will make every effort to please our guests even more,We look forward to welcoming you back to our hotel when you are in the neighbourhood again.We look forward to welcoming you again.Smile Hotel Shin-Osaka Front desk

10/10 Cemerlang

Tuan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice hotel. Very clean. Very close to subway and Shin-Osaka station, very convenient to travel anywhere. Staffs arevery helpful and courteous.
Menginap 5 malam pada Mei 2024
Respons daripada fronto Phuong pada 16 Mei 2024
Dear MrTUAN VUThank you very much for staying at Smile Hotel Shin-Osaka.As we are a Smile Hotel, all of our staff strive to provide services that will make our guests leave with a smile, so we are really happy that you were satisfied with your stay.We believe that there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy, so we hope that you will visit us when you are in the area.All of our staff are looking forward to seeing you again.Smile Hotel Shin-Osaka Front

10/10 Cemerlang

Mazmu

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I enjoyed staying at this hotel! Staff were very courteous and the area was very quiet and safe. I will say it was about a 20 minute or more train ride to the more exciting parts of Osaka. It might be easier to stay more central if you mind the commute, but for the price I paid for this hotel, I didn’t mind the commute. Definitely recommend this place to others if you’re looking for a comfortable place to stay in Osaka!
Menginap 3 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 14 Mei 2024
「We are very happy to hear that you recommend our hotel for your stay in Osaka!」Thank you very much for staying at Smile Hotel Shin-Osaka.We are glad to hear that you liked the hotel's location and staff.We will do our best to help you have a wonderful time at our hotel again next time.We look forward to serving you at our hotel as your regular lodging in Osaka.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

SAKI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada スマイルホテル新大阪 フロント pada 13 Mei 2024
「またのお越しをお待ちしております!」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際はぜひ当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。

10/10 Cemerlang

Charley

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy access to 3 different train stations. All local food places were delicious! Everything within walking distance including convenience stores, grocery stores, restaurants, banks, etc. Beds were super comfy, hotel was clean and the laundry room is a huge plus! Would stay here again.
Menginap 6 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 9 Mei 2024
We are most encouraged when we hear from our guests that they want to stay here again!"Thank you very much for staying at Smile Hotel Shin-Osaka.We are glad that you had a comfortable stay without any inconvenience.There are many restaurants within a 4-minute walk from the hotel and it is close to the station, so we hope it was convenient for you.We are sure that there are still some things that we have not done well, but we will continue to make every effort to improve our services.We look forward to welcoming you again.

8/10 Baik

Niyazi

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Das Hotel war zu dem Preis ganz in Ordnung. Es wurde keine Reinigung der Zimmer unter 4 Nächten angeboten, jedoch gab es frische Handtücher und der Müll wurde entleert. Für 2 Personen mit etwas mehr Gepäck war das Zimmer doch etwas zu klein und wie angegeben 20qm waren es auch nicht. Nur in den Doppelbettzimmern scheint es 20qm zugeben. Dann lieber das auswählen. Zur Einzelnutzung mit wenig Gepäck ist dieses Hotel sicher das richtige.
Menginap 3 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 9 Mei 2024
「I hope your stay in Japan this time has been a wonderful memory!」Thank you very much for staying at Smile Hotel Shin-Osaka.We are sorry to hear that you had some inconvenience with your room.Although we are a business hotel, we offer simple, well-equipped rooms for the comfort of our travellers.Twin rooms are recommended for some foreign guests with large luggage!I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

SANGHOON

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
3박4일 머물렀는데 매일 아침 수건을 문 앞에 걸어주시는데 따로 요청하지 않아도 되서 너무 편했고 스태프 분들도 친절했습니다.
Menginap 3 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front desk pada 8 Mei 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are all encouraged by the compliments you have given our staff.We are sure that there are still things we could do better, but we will continue to make every effort to please you even more in the future.We look forward to welcoming you again.Sincerely

10/10 Cemerlang

Darlene

Mengembara bersama pasangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
- My favourite hotel out of all the hotels we stayed in. Clean, refreshing, new, good view, English speaking staff, helpful staff, able to ship our luggage to our next hotel, great amenities, fresh towels daily. - Walk to the station is manageable. About 5-10 minute walk. - There is a laundry service in another floor, robes to grab outside to wear in your room. (Dryer didn’t completely dry our clothes tho…) - I loved our private washroom, and the tub! They also give you a bath powder (already in the washroom), for those who possibly want to have a soak… and a skincare set! - Price is cheap too. Rating this hotel 5/5
Menginap 3 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 7 Mei 2024
Thank you for staying at Smile Hotel Shin-Osaka.We are very happy to hear that you are satisfied with your stay. We will not rest on our guests' words, and all of us at Smile Hotel Shin-Osaka will do our best to make the hotel even better.We look forward to welcoming you back to our hotel again when you are in Osaka.

10/10 Cemerlang

Gillian

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent customer service
Menginap 5 malam pada Mei 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 6 Mei 2024
All the staff look forward to using your service again!'' Thank you very much for staying at Smile Hotel Shin-Osaka. We are glad that you enjoyed your stay with us. We believe that there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy, so we hope that you will visit our hotel when you are in the area.

8/10 Baik

ATSUSHI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 3 Mei 2024
「またのご利用をスタッフ一同心よりお待ちしております!」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。ご滞在中は快適にお過ごしいただけておりましたら幸いでございます。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。

10/10 Cemerlang

Jenson

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was in a great place near train station. Super clean well managed will be back.
Menginap 16 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front Desk pada 29 Apr 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are relieved to hear that you had a relaxing stay with us.We are sure there are still things we can do better, but we will continue to make every effort to please our guests, and we look forward to serving you when you visit our neighbourhood.Sincerely

10/10 Cemerlang

Teerada

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was clean. Fit well with 2 people. Walking distance to Shin Osaka station.
Menginap 3 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front desk pada 29 Apr 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are relieved to hear that you had a relaxing stay with us.We are sure there are still things we can do better, but we will continue to make every effort to please our guests, and we look forward to serving you when you visit our neighbourhood.Sincerely

4/10 Lemah

Masaaki

Menginap 1 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 20 Mei 2024
「またのご利用をスタッフ一同心よりお待ちしております。」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。ご宿泊がお客様のご期待に沿ったものではございませんでしたようで、誠に遺憾でございます。今回いただいたサービスの評価を真摯に受け止め、次回のご宿泊の際にはご満足をいただけるよう更なるサービス向上に努めて参ります。お忙しい中ご投稿をありがとうございました。

8/10 Baik

SEIICHI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 29 Apr 2024
「お忙しい中口コミのご投稿、ありがとうございます!」この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊が快適にお過ごし頂けましたら何よりと存じます。まだまだ至らない点等あるかと存じますが、これからもお客様に満足いただけますよう、サービス向上に努めて参ります。またお近くにお越しの際は、当館を宜しくお願いいたします。

10/10 Cemerlang

LauPocket

Menginap 3 malam pada Sep 2023
Respons daripada Smile Hotel Shin-Osaka Front desk pada 17 Mei 2024
"We look forward to welcoming you again!"Thank you very much for choosing Smile Hotel Shin-Osaka. We are very honored if your stay with us this time was a good one.We know that there are still some things we have not done well, but all of us at Smile Hotel Shin-Osaka will continue to work hard to make our hotel even better.We hope you will visit our hotel again when you come to the neighborhood. All of our staff look forward to serving you.

10/10 Cemerlang

Jennifer

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
C'était compact et bien pensé, d'où pratique et assez personnalisé, il y avait aussi assez de machine a laver. Par contre la zone est si vide, on dirait presqu'un coin perdu mais elle est pratique pour servir de base quand on visite le kansai.
Menginap 6 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front Desk pada 24 Apr 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are very pleased to read that you had a pleasant stay with us.Our hotel is located approximately 10 minutes on foot from Shin-Osaka Station and approximately 3 minutes on foot from Nishinakajima-Minamikata Station, making it a convenient base for sightseeing in Osaka. In addition, despite its downtown location, the area is very quiet at night, so we hope you will be able to spend a relaxing time here.We know that there are still some things that we have not been able to perfect,We will do our best to make your stay as comfortable as possible, and we hope you will visit us again when you come to Japan.We look forward to welcoming you again.Smile Hotel Shin-Osaka Front DeskTranslated with DeepL.com (free version)

10/10 Cemerlang

Takako

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 25 Apr 2024
「ご滞在中は快適にお過ごしいただけておりましたら幸いでございます。」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。またあわせて、お忙しい中サービスの評価もありがとうございました。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。

10/10 Cemerlang

Mei Kei

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I am happy to stay in this newly built chained-hotel, it is very clean, good facilities, modern design, excellent service, very nice and helpful staff, and just 2 mins from the metro station, and 2 stops to Umeda Station. There are a lot of eateries surrounding the hotel with a more affordable price than in the tourist districts and no need to queue. The environment is quiet and clean, very cozy and relax, some other chain hotels are situated there too. I must stay in Smile Hotel again when I visit Osaka again.
Menginap 2 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 23 Apr 2024
「We are glad to hear that you had a relaxing stay!」Thank you very much for staying at Smile Hotel Shin-Osaka.We are also very pleased to hear your kind words about the simple, modern décor of the hotel and the staff.There are several popular local restaurants in Osaka near the hotel, so please ask our staff for recommendations the next time you visit us again!Finally, we are really honoured that our lovely guests would like to stay with us again.Our staff will work hard to further improve our services to ensure that your next stay will be to your complete satisfaction.All of our staff are looking forward to seeing you again.

8/10 Baik

Kawehilani

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Will stay again
Menginap 2 malam pada Feb 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 21 Apr 2024
Thank you so much for your review!"Thank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to hear that you had a comfortable stay with us this time.We hope you enjoyed sightseeing in Osaka.All of our staff are looking forward to seeing you again.

8/10 Baik

Ryota

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 22 Apr 2024
「口コミのご投稿ありがとうございます!」この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊が快適なものになりましたら何よりでございます。まだまだ至らない点等あるかとは存じますが、これからもお客様に満足いただけますよう、サービス向上に努めてまいります。お近くにお越しの際は当館をよろしくお願いいたします。

10/10 Cemerlang

Harold Kevin Hijastro

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best hotel we’ve stayed at in all of Japan. Very clean, spacious rooms and very kind, knowledgeable staff. Walking distance to two family marts, one 711 and one Lawson. Very close walking distance to some of the best yakitori restaurants in the country. Also walking distance to two subway stations. Also very nice that they have laundry and dryer for guest to use. Aside from all the amenities, the staff makes this hotel the best.
Menginap 7 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 21 Apr 2024
「We are glad to hear that you had a pleasant stay in the surrounding area of our hotel.」Thank you very much for staying at Smile Hotel Shin-Osaka.I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

I samu

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
室内が綺麗だった。
Menginap 1 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 20 Apr 2024
「お部屋では快適にお過ごしいただけたようで何よりでございます!」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。

8/10 Baik

Charvina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to train and resturants. Clean nice view.
Menginap 9 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 19 Apr 2024
「We are glad to hear that you had a pleasant stay during your stay.」Thank you very much for staying at Smile Hotel Shin-Osaka.The front desk will be happy to recommend restaurants in the area, so please feel free to contact us the next time you are in the area.I hope you also enjoyed your visit to Osaka.I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

Ghazala

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing staff both housekeeping and front desk staff.
Menginap 10 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 24 Apr 2024
「We are truly honoured that you were very satisfied with our staff.」Thank you very much for staying at Smile Hotel Shin-Osaka.If you visit Osaka again, the front desk staff can recommend restaurants and other places to eat and drink, so please do not hesitate to use our hotel.We will not rest on the words of our customers and will continue to work hard to provide better service in the future.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

Kien hong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good and reasonable price hotel, staff are very friendly. It a 3 staff hotel but 5 star hotel service provided to the guest. Location is good especially nearby have a 24 hrs Japanese restaurant facing the main road. Thanks to the manager and his team member great hospitality.
Menginap 4 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front desk pada 18 Apr 2024
Thank you very much for your stay at Smile Hotel Shin-Osaka.We are very happy to hear your compliments about our staff, and we are all very encouraged by your kind words.We know that there are still some things we could do better,We will continue to do our best to make your stay as comfortable as possible, and we look forward to welcoming you to our hotel when you come to the neighbourhood.Sincerely

10/10 Cemerlang

Joseph

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice, roomy, clean room with very reasonable pricing. Friendly and courteous staff. Close by to convenient stores. 10 minute walk to JR train station. Will definitely book again when traveling to Osaka.
Menginap 5 malam pada Apr 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 17 Apr 2024
「It is our greatest pleasure to hear you say, "I would like to use your services again.」Thank you very much for staying at Smile Hotel Shin-Osaka.We are glad to hear that you liked the price and location very much.We are also pleased to hear such kind words from our staff!I think there are still some areas where we are lacking, but we will continue to work hard every day to make our customers even more happy.If you are in the area, please visit our hotel.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

アサミ

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
フロントの方の対応が良かった。 お部屋も綺麗で良かった。
Menginap 1 malam pada Apr 2024
Respons daripada スマイルホテル新大阪 フロント pada 15 Apr 2024
「お褒めの言葉を賜り大変恐縮でございます!」この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊、快適にお過ごし頂けた様子を拝読し、安堵致しました。スタッフの対応、およびお部屋につきまして、お褒めの言葉を頂戴し、大変嬉しく思います。お客様の声に甘んじることなく、今後も一層お客様に満足いただけますよう、サービス向上に努めて参ります。お近くにお越しの際は当館をよろしくお願いいたします。最後になりますが、口コミのご投稿、誠にありがとうございました。

10/10 Cemerlang

Ming Chak

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
地方清潔,寧靜,交通方便,服務態度好。 不過枕頭比較硬,不太舒服。
Menginap 11 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 8 Apr 2024
Dear MR/MS Ming ChackThank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to hear that you were satisfied with your stay. We will take your comments into consideration and all of our employees will do our best to make the hotel even better.We sincerely look forward to welcoming you back to our hotel.Smile Hotel Shin-OsakaFront desk

10/10 Cemerlang

Paul John Isaac

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good hotel, staff is very welcoming and easy to talk to they can also speak good english. Very clean rooms and they give you fresh towels everyday.
Menginap 5 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front Desk pada 5 Apr 2024
Thank you very much for your stay at Smile Hotel Shin-Osaka.All of our staff are very pleased to receive your compliments. We will continue to work hard to make the hotel even better.We look forward to welcoming you to our hotel when you come to the neighbourhood.We look forward to welcoming you again.

6/10 Boleh diterima

Chiew Xuan

Mengembara bersama pasangan
Tidak sukakan: Kemudahan
Has flies in the room. No daily cleaning. Need to put rubbish and towels outside on a daily basis. If u stay more than 4 days then they will clean on the 4th day. Takes more than 10 mins to Shin Osaka station.
Menginap 3 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front Desk pada 5 Apr 2024
Thank you very much for choosing Smile Hotel Shin-Osaka.We are very sorry for the inconvenience and discomfort caused by the cleaning of your room and the flies.From the perspective of the SDGs, the hotel has set a cleaning schedule of once every three nights, but if you would like us to clean your room, please ask at the front desk.Regarding the train station, Nishinakajima-Minamikata Station is a 5-minute walk from the hotel, so we hope that you will use that station as well.We will continue to strive to improve our services, so if you have any questions during your stay, please do not hesitate to contact us. We look forward to welcoming you again.

10/10 Cemerlang

Horace

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very helpful staff The room was a good size and very clean.We would stay again.
Menginap 3 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front Desk pada 5 Apr 2024
Thank you very much for choosing Smile Hotel Shin-Osaka.We are delighted to hear that you enjoyed your stay with us. We are also very grateful for your kind words about our staff. We will continue to strive for further improvement of our services, so if you have any questions or concerns during your stay, please do not hesitate to contact us. We look forward to welcoming you again.

10/10 Cemerlang

Alberto

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, quiet neighborhood, helpful, friendly & wholedome staff. Relatively new building
Menginap 5 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 2 Apr 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to hear that you enjoyed your stay this time.We are also very grateful to receive such kind words regarding the staff's response.We will continue to strive to further improve our services, so please feel free to let us know if you have any questions during your stay.All of our staff are looking forward to seeing you again.

10/10 Cemerlang

Raphael

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Établissement irréprochable à tout point de vue. Propreté, accueil, personnel, chambre spacieuse et moderne. Un sans faute.
Menginap 9 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 12 Apr 2024
Dear Mr/Ms Raphael  Thank you very much for choosing our hotel out of many accommodation facilities. We would like to express our sincere gratitude to all of our hotel employees. We would also like to thank you for your feedback regarding our services.I am very happy to read such happy and grateful words. We apologize for the inconvenience, but we will continue to work hard to create a place that will bring even more joy to our customers.Please come and visit us again when you are in the area. All of our hotel employees are looking forward to seeing you again. Thank you for your continued support of Smile Hotel.Front Smile Hotel Shin-Osaka

10/10 Cemerlang

Francisco

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place to stay near Shin-Osaka Station. Short walk from and to, be sure to look for Exit number six(it's near the Midosuji Subway entrance). Rooms are comfortable and with great space. Bathroom is clean and amenities are great too. Great for travelers using the Shinkansen and a short ride to Osaka and Kyoto. Would definitely stay again.
Menginap 6 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 1 Apr 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.All of us at Smile Hotel Shin-Osaka are very pleased to hear that you are very satisfied with your stay.We will continue to work hard to make our hotel even better for our guests.We hope you will visit our hotel again when you come to the neighbourhood.

10/10 Cemerlang

Anda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada スマイルホテル新大阪 フロント pada 31 Mac 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We hope that your trip to Osaka was a pleasant and memorable one.We are sure there are still some things we have not done well, but we will continue to make every effort to please our guests even more,We look forward to welcoming you to our hotel when you come to the neighbourhood.      We look forward to welcoming you again.      Smile Hotel Shin-Osaka Front desk

10/10 Cemerlang

Geok Choo Janice

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Simple clean hotel. Quiet surrounding. Will be best to have water dispenser at certain floor. Also can provide body lotion in room.
Menginap 8 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 29 Mac 2024
Dear Geok Choo JaniceThank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to hear that you were satisfied with your stay. We will take your comments into consideration and all of our employees will do our best to make the hotel even better.We sincerely look forward to welcoming you back to our hotel.

10/10 Cemerlang

Ömer

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Das Hotel kann ich nur weiterempfehlen, sehr Sauber und super Service
Menginap 4 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 28 Mac 2024
"We are so grateful for your compliments on the cleanliness of our rooms!"Thank you very much for staying at Smile Hotel Shin-Osaka.We are very honored to have received a high evaluation of your stay with us.We are very happy that you liked our room.We will continue to strive to improve our services to further satisfy our guests.We look forward to welcoming you back to our hotel when you are in the area.

8/10 Baik

Yi Ning Cherry

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The room is clean and the staff there are good. The coin washers and dryers are not enough but most services are still available.
Respons daripada Smile Hotel Shin-Osaka Front desk pada 28 Mac 2024
Thank you very much for staying at Smile Hotel Shin-Osaka.We are very happy to receive such kind words from you, as we put a lot of effort into beautifying the hotel so that our guests can spend a pleasant stay with us.We are also very pleased to hear your compliments about our staff.We apologise for the inconvenience caused by the lack of coin washers.We are sure that there are still things we can do better, but we will continue to make every effort to please our guests, and we look forward to welcoming you to our hotel when you come to the neighbourhood again.

8/10 Baik

TOMOMI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
ありがとうございました!
Menginap 1 malam pada Mac 2024
Respons daripada スマイルホテル新大阪 フロント pada 27 Mac 2024
「またのお越しをお待ちしております!」この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊、快適にお過ごし頂けましたら幸いでございます。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。

8/10 Baik

Allysen

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The rooms were clean and felt new. Cleaning is every 3 days and it wasnt a problem. Nishinakajima minamigata station was about 5mins away and easy to get to. Restaurants felt scarce but convenience stores were close. I'd stay here again. Felt larger than most hotels in tokyo.
Menginap 3 malam pada Mac 2024
Respons daripada スマイルホテル新大阪 フロント pada 25 Mac 2024
「We are truly thrilled that you would like to stay with us again!」Thank you very much for staying at Smile Hotel Shin-Osaka.I am relieved to hear that you had no inconvenience with our cleaning system.The Nishinakajima-Minamikata Station area, a 5-minute walk from the hotel, is a busy downtown area with a variety of restaurants to choose from!We are so glad that our lovely guests liked the hotel again.All of our staff are looking forward to seeing you again.Smile Hotel Shin-Osaka Front

10/10 Cemerlang

LAU

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Such a nice hotel , the hotel is big and staff is nice! Location so good!!! Definitely will choose again!
Menginap 1 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front desk pada 25 Mac 2024
” We look forward to welcoming you again! “Thank you very much for staying at Smile Hotel Shin-Osaka.All of us at Smile Hotel Shin-Osaka are very pleased to receive such compliments.We will do our best to make our hotel even better.We look forward to welcoming you again.

10/10 Cemerlang

Michael

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice hotel, friendly helpful staff, modern, well maintained and comfortable, very handy for Shin-Osaka for bullet trains and local metro connections into Osaka, but also had some local dining options as well.
Menginap 3 malam pada Mac 2024
Respons daripada Smile Hotel Shin-Osaka Front pada 21 Mac 2024
"We are very happy to hear you say "Very nice hotel!""Thank you very much for staying at Smile Hotel Shin-Osaka.We are glad to hear that you had a pleasant stay with us.The hotel is only a 10-minute walk from Shin-Osaka Station, so we hope you will make use of it as a base for sightseeing in Osaka.We will continue to make efforts to improve our services so that our guests will be even more satisfied in the future.We look forward to serving you when you visit our neighborhood.

6/10 Boleh diterima

みゆき

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
チェックイン前に荷物を預かってもらえたので旅行をスムーズに楽しめました。静かで快適に過ごせました。
Menginap 2 malam pada Mac 2024
Respons daripada スマイルホテル新大阪 フロント pada 19 Mac 2024
「大阪でのご旅行を楽しんでいただけ本当に嬉しく思います!」この度はスマイルホテル新大阪にご宿泊いただき誠にありがとうございます。当館は大阪市街地までのアクセスは便利ですが、ビジネス街の為、夜はお静かに過ごしていただけるのが魅力の一つですので、気に入っていただけたようで安心いたしました。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。

10/10 Cemerlang

みなこ

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada スマイルホテル新大阪 フロント pada 18 Mac 2024
「またのお越しをスタッフ一同心よりお待ちしております!」この度はスマイルホテル新大阪にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊、快適にお過ごし頂けましたら何よりと存じます。まだまだ至らない点などあるかとは思いますが、これからもより一層お客様に喜んでいただけるよう日々精進して参りますので、お近くにお越しの際は当館をよろしくお願い申し上げます。またのご利用スタッフ一同心よりお待ちしております。