"Sato san was very helpful and spoke good English. He explained to me everything clearly. I don't know why this is called a "premium" hotel as dining was limited to 90 minutes, but at the other hotel, which was not a premium, I did not have a time limit.
Food was similar to the other non-premium hotels, except that their breakfast menu had slightly fewer variety. Their dinner and free refreshments include alcohol.
What I loved about this ryokan is the onsen - they have different pools of onsen which was excellent. And the rooms are huge and newly renovated. I had a good view of the stream too. That was nice.
What I did not like - the parking is not really on site. It is next to the hotel."