Hotel Spa di Novena

"This is not our first family staycation at this hotel, as we do enjoy the general tranquility and delicious breakfast spread with the chocolate fountain. It helps that we plan our activities to avoid the crowded peak period for breakfast (9am to 10pm) and the pool (4pm onwards). For this stay, we got the family room with bunk beds, as our kid is finally old enough that he can climb up and down the ladder safely. He had fun. Just a small point on food -- the Sunday surprise ice cream at the...

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"The best boutique hotel I’ve stayed at. The service was impeccable, the rooms were very clean. Stunning decor and the rooftop area was perfect for seeing the city and the hills. Would definitely recommend as it’s quiet yet not too far from the bustling Orchard Road."

"The whole complex is excellent, with great facilities, particularly the pool, the restaurants and the rooms. The staff are also very helpful "

"Surrounding was tranquil and 50m swimming pool an advantage. Room spacious but dated and bathroom smelled. Staffs at reception were unfriendly and unhelpful. Be prepared to get your own luggage trolley to lug your bags up your rooms and vice versa; no help from staffs at all. No hospitality during our 4days stay there. Been a guest of OCC for years but recent stay was a major disappointment. "

"Location is great. (2 mins walk to the mono-rail) Limited choices for food. (Unless you travel to nearby shopping mall for food) 2 stops away from shopping mall. 1 stop away from Universal studios & Oceania Aquarium. 10-15 walk away from the beach or take the mono rail to the beach. Staff are very friendly. Room are pretty clean. *Some problem with the bathroom - drainage from shower area is terrible. (Keeps flooding). Sink's countertop is always wet, because of the design. (Not very well...