"The hotel needs some updates. I was woke in the middle of the night with a loud noise from the bathroom. Ceiling started coming down with a leak. There was not hot water in the bathroom sink and the bathtub floor was broken, covered with a plastic cover. Very unstable. I was moved into another room, but I was by myself, no help from staff, no carts to move luggage. My children sleeping, and it was 1:00 am !!! My daughter had class in the morning. It was a nightmare"