Northwood hotels from RM259

"Comfortable room "

"Rooms were not the cleanest. Definitely not a fresh smell when you walked in. It smelled like BO. For the price we paid, I expected much better. The breakfast was terrible. The weight room was disgusting. Again for the price you paid it just needed to be better."

"It was ok."

"BED BUGS! Do not stay at this hotel. We found a bed bug crawling on our pillow when we were winding down for the night. We documented it and reported it to staff immediately, got a new room but felt absolutely disgusted. Save yourself and book elsewhere. It was a complete nightmare and when we requested a refund, we were denied. "

"The room was very outdated and the beds were awful. We went to the bar to grab a drink at 9pm and it was closed. Staff were very friendly. "

"It wasn’t good. "

"The breakfast menu was pretty decent. I know in the past they have had gluten free bread or muffins which I always really appreciated. This time they did not so that was a bit of a bummer but the rest of the breakfast was good."

"Disappointed we had to pay to use the water slides. "

"We were supposed to stay for two nights but my son got ill after the first night. Spoke to the front desk and they said it was no problem to cancel the second night for a full refund. But since we booked through hotels.com, they said to contact them. So we left and headed back to canada. Called hotels.com on the ride home and the hotel refused to refund the money. Complete scammers The room was also filthy, shower was full of mold and hotel was super noisy all night long. Very difficult for children to sleep"